hugbelReviews of hugbel.com

Response from hugbelJul 20, 2026

Hi Jade, Thank you so much for your kind review! We're delighted to hear you had a positive experience with our team. We're glad we could quickly arrange the extra extension cords and provide a solution that worked for you. Your appreciation means a great deal to us, and we're grateful for your patience throughout the process. Thank you for choosing Hugbel. We hope you enjoy your lights, and if you ever need any assistance in the future, we're always here to help. Kind regards, Team Hugbel

Response from hugbelJun 25, 2026

Hi Karina, Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly and that our support team was able to resolve the sizing issue promptly. Customer satisfaction is always our top priority, and we're glad we could provide a smooth solution for you. We truly appreciate your support and look forward to assisting you again on future projects. Kind regards, Team Hugbel

Response from hugbelMay 5, 2026

Hi Cassie, Thank you for your kind review! We’re sorry for the initial issue, but glad our team could resolve it quickly for you. We truly appreciate your patience and support, and we look forward to serving you again. Kind regards, Team Hugbel

Response from hugbelMar 19, 2026

Hi Ben, We sincerely apologize for any inconvenience and truly appreciate you sharing your feedback. We would like to clarify that we informed you the full refund would be processed to your bank account upon closing the chargeback. Please be assured that Hugbel operates fully legally and is not a scam. For any further assistance or to ensure your satisfaction, we kindly ask that you contact us directly via our email, and we will do our utmost to resolve the matter promptly. Thank you for your understanding. Kind regards, Team Hugbel

Response from hugbelJan 22, 2026

Hi Yvonne, Thank you so much for taking the time to share your feedback. We’re glad to hear that you found the quality and value of the wall light and pendants to be reasonable. We sincerely apologize for the delivery delay and the damaged part, but we’re happy to know that Emma and Lily were able to resolve everything quickly for you. Your patience and understanding mean a lot to us. Thank you again for choosing us, and we hope you enjoy your kitchen lighting for years to come. Team Hugbel