Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Tyson
Jan 11, 2020
Con artist refuses to refund when we shipped back
My wife and I tried them and we decided that we didnt want them but they sent us both contacts so my wife sent them back right away and we are still waiting on 300. Refund they keep giving us the run around on why they wont release our money back to us they avoid us by saying try contacting them in 2 weeks well it's now been 4 months I think worst company ever we want our money back
Response from Hubble ContactsJan 15, 2020
Hi Tyson, Thank you for taking the time to leave this review. I'm sorry to hear your refund has been delayed. We've reached out to you via email with more information. Thank you! Best, Samantha
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Shawna
Jan 11, 2020
Horrable I sent back 2 boxes of contact…
Horrable I sent back 2 boxes of contact both mine and my husband's and it's been 3 months and I still haven't gotten my refund for close to $300. I ask and ask and they tell me they never got the packages back and to keep contacting them every 2 weeks to see if they did but they still haven't impossible that 2 different packages get lost in the mail I have been asking but they refuse my refund this is not a good company
Response from Hubble ContactsJan 16, 2020
Hi Shawna, Thank you for taking the time to leave this review. I am sorry to hear that your refund has been delayed. I know how frustrating this must be. I’ve tracked the package but we still don't have it yet so we can not refund them at this point. If there’s anything else I can help you within the meantime, please let me know by emailing [email protected] with the subject line "ATTN: Trust Pilot". All the best, Samantha
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Jimmy
Jan 11, 2020
I would like a refund for the shipment…
I would like a refund for the shipment I sent back.
Response from Hubble ContactsJan 16, 2020
Hi Jimmy, Thank you for taking the time to leave this review and returning the product! I have reached out to you via email so we can take a closer look at your returned package. All the best, Samantha
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Gary
Jan 11, 2020
Lens were delivered on time and are…
Lens were delivered on time and are comfortable.
Response from Hubble ContactsJan 16, 2020
Hi Gary, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time and the lenses are comfortable for you. Thanks for being a part of the Hubble family. All the best, Samantha
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Cindy
Jan 11, 2020
Excellant
Excellant and great service ,quick response ,I would highly recommend to friends and family
Response from Hubble ContactsJan 16, 2020
Hi Cindy, Thank you for taking the time to leave this review. I am glad to hear you're enjoying the ease and convenience of the Hubble experience. And thanks for recommending it to your friends and family! All the best, Samantha
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Chantelle
Jan 10, 2020
You charge my credit 128 with out my ok…
You charge my credit 128 with out my ok plus the contract are crap
Response from Hubble ContactsJan 16, 2020
Hi Chantelle, Thank you for taking the time to leave this review. I'm so sorry to hear this shipment came as a surprise! After your first trial shipment of contact lenses, Hubble does become a subscription service if you don't decide to cancel - we make this information available on our website and during the sign-up process. All the tools necessary to skip and modify your subscription ship out dates are conveniently located in your account! We do always depend on how the subscription has been managed. Your item was delivered in Canada on November 25. But I can guarantee that your subscription is canceled and you will not receive any further charges. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Samantha
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Reid
Jan 10, 2020
Contacts are very uncomfortable
Contacts are very uncomfortable, but you get what you pay
Response from Hubble ContactsJan 16, 2020
Hi Reid, Thank you for taking the time to leave this review. I am sorry to hear that you did not get on well with the lenses. I can see that you still have not made the call to our team to cancel your subscription. To cancel, just give our cancellation line a call at +1 647 557 7765, between the hours of 9AM and 5PM EST, Mondays - Fridays excluding Federal Holidays. All the best, Samantha
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Shawn
Jan 10, 2020
Awesome concept
Awesome concept. Got me in for a second order. But crazy expensive compared to what’s available in the market.
Response from Hubble ContactsJan 16, 2020
Hi Shawn, Thank you for taking the time to leave this review. We are delighted to hear that you had such a great experience with our lenses, although sorry that our pricing did not work for you. We appreciate the feedback and would like to let you know that you can reach out to our team at [email protected] if you have any outstanding questions or concerns. All the best, Samantha
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