Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsOct 23, 2026

Hi Joseph, we’re sorry your order hasn’t arrived as expected. To make things right, we’ve processed a free replacement order with upgraded 2-day shipping at no additional cost to you. We appreciate your patience and thank you for giving us the opportunity to make this right. We hope your replacement reaches you soon! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 22, 2026

Hi Virginia, we’re sorry your experience hasn’t met your expectations. This isn’t the level of service we want you to receive. Our team will reach out to you via email to learn more about what went wrong, investigate your concerns, and find a suitable way to assist you. Thank you for bringing this to our attention and giving us the opportunity to make things right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 19, 2026

Hi Amanda, that sounds frustrating! We’re sorry you received the same prescription despite reaching out to our customer service. Our team will reach out to you via email to gather more details, confirm the prescription information, and ensure everything is accurate before we send your replacement box. Thank you for bringing this to our attention and allowing us to make things right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 22, 2026

Hi Yesenia, we’d like to assure you that our lens quality has not changed; we continue to work on improving our products. However, we’re sorry if the lenses haven’t been the right fit for you. Our team will reach out to you via email to learn more about your experience, investigate your concerns, and determine the best next steps to assist you. Thank you for bringing this to our attention and giving us the opportunity to look into it. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 14, 2026

Hi Bryan, thank you for your review. We can confirm that you have the correct customer service number. We tried calling you today, but unfortunately, the call was routed to voicemail. We’ve also followed up with you via email so we can assist you with updating your address. Please check your inbox, and we’ll be happy to help you get this sorted out. Thank you for your patience and understanding! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 12, 2026

Hi Prisca, that's so frustrating! I'm glad you let us know. We’ve issued a complimentary replacement order and upgraded it to expedited shipping to help get it to you as soon as possible. It should arrive at your address within 2–3 business days. Thank you for your patience and for giving us the opportunity to make this right! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 22, 2026

Hi Juan, thank you for bringing this to our attention. We sincerely apologize for the confusion and frustration caused by the lack of confirmation regarding your orders. We understand how concerning it must have been to wait for an update and place additional orders without knowing whether your previous orders had been processed. To make things right, we have issued a refund for 2 orders processed on September 17, 2026, and the funds should reach your account as soon as your bank processes the transaction. We appreciate your patience as we investigate your concern and the opportunity to make this right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 7, 2026

Hi Mischel, we’re sorry that the lenses didn’t work out for you and weren’t what you expected. Upon reviewing your account, I noticed that we don’t have any email history showing a request to cancel your subscription. I also found that two separate subscriptions were created under your account, which is why you received two charges within the same month. To make things right, I’ve gone ahead and canceled your subscription and processed a refund for the September charges. A member of our team will also reach out to you via email to make sure you are fully taken care of. Thank you for bringing this to our attention and giving us the opportunity to address the issue. Kind regards, The Hubble Contacts Team