Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 531 reviews with 2 stars · Clear filters

Emily B.
Sep 22, 2026
Really poor quality. I probably tear at least one a week just trying to get it out of the container.
Really poor quality.
Response from Hubble ContactsSep 24, 2026
Hi Emily, we’re sorry for the difficulty you’ve experienced with your lenses. We take your concerns very seriously. To make this right, we’ve issued a complimentary replacement order for the affected lenses. Our team will also reach out to you via email to make sure you’re fully taken care. We appreciate you bringing this to our attention and giving us the opportunity to make things right. Kind regards, The Hubble Contacts Team
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AJ
Sep 15, 2026
Disappointing quality
I’ve been using Hubble for like the last 10 years and unfortunately the quality of their contacts has gone down significantly over the last year or two. Contacts come folded more often than not and become extremely difficult to keep them in for longer than a few minutes.
Response from Hubble ContactsSep 29, 2026
Hi Aj, we genuinely appreciate your loyalty and the trust you’ve placed in us over the years. We value your feedback and want to make sure your concerns are properly addressed. A member of our team has already reached out to you via email and will be happy to work with you directly to make sure everything is taken care of. Kind regards, The Hubble Contacts Team
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Takiyah J.
Aug 31, 2026
Charge too soon for subscriptions.
Charge too soon for subscriptions.
Response from Hubble ContactsSep 3, 2026
Hi Takiyah, thank you for sharing your feedback. Our subscription is designed to help make sure you never run out of contacts, but we understand that everyone’s needs are different. You can easily manage your subscription through the customer portal, including changing your delivery frequency or postponing upcoming deliveries. To help you find the option that works best for you, our team will also reach out to you via email to make sure you’re fully taken care of. Kind regards, The Hubble Contacts Team
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Ali
Jul 27, 2026
Good luck cancelling…
I can’t log in to stop my subscription no matter how many times I try to reset my password. I eventually give up and then remeber when I get another box of contacts showing up. Honestly the price and contacts are decent though but I’m very frustrated
Response from Hubble ContactsJul 28, 2026
Hi Ali, we're sorry to hear about your experience, and we understand how frustrating it must have been not being able to log in to your account to manage your subscription. To help make things right, we've gone ahead and canceled your subscription and issued a refund for the most recent charge on your account. Thank you for bringing this to our attention. We appreciate your kind words about our lenses, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, The Hubble Contacts Team
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Monique P.
Jul 26, 2026
The contacts are very dry and they…
The contacts are very dry and they often rip before I can get them into my eyes. I have been wearing contacts for decades and this has been my prescription for a few years so this is something that I can compare with my previous experience. I continue with this service only for the convenience but if I find something else within the same price I will try it.
Response from Hubble ContactsJul 28, 2026
Hi Monique, we're sorry to hear about your experience, and we understand how frustrating it must be when the lenses don't perform as expected. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to gather more details about your experience and make sure you're fully supported. Thank you for bringing this to our attention and for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team
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Michelle K.
Jul 21, 2026
The last two shipments my lenses rip…
The last two shipments my lenses rip extremely easy.
Response from Hubble ContactsJul 23, 2026
Hi Michelle, We're sorry to hear you've experienced issues with your recent lenses. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to make sure you're fully taken care of. Thank you for bringing this to our attention and for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team
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Meredith
Jul 19, 2026
Many of them came broken
Many of them came broken
Response from Hubble ContactsJul 22, 2026
Hi Meredith, We sincerely apologize that your recent experience with our lenses wasn't the one we strive to provide. Your experience is important to us. To help resolve this, we've sent a free replacement order to cover the affected lenses. Our team will also follow up with you via email to gather more details and ensure you receive the support you need. Thank you for letting us know, and we appreciate the chance to make this right. Kind regards, The Hubble Contacts Team
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Maria M.
Jul 19, 2026
I have gotten several ripped contacts…
I have gotten several ripped contacts that seemed to be in the package that way when I opened them, or they were dried and didn't fit right, and I couldn't use them. Roughly 30 contacts over opening 3 different cases
Response from Hubble ContactsJul 21, 2026
Hi Maria, we thank you for bringing this to our attention, and we're sorry to hear about your experience. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out via email to gather more details about your experience so we can share them with our Quality team and make sure you're fully supported. Thank you for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team
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