Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsOct 16, 2026

Hi McKenzie,  I’m sorry your latest order took a little longer than expected to arrive. We understand how frustrating it can be to wait for your contacts, especially when you’re running low, and we certainly don’t want you to run out! As a thank-you for being a valued Hubble customer, I’ve added a $10 discount to your next order. We really appreciate your feedback and continued support, and we’ll do our best to make your experience a better one moving forward! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 14, 2026

Hi Christine, we’re sorry to hear about your experience with the lenses. Please know that we take quality concerns very seriously. To make things right, we’ve issued a complimentary replacement order to cover the affected lenses. Our team will also reach out to you via email to make sure everything is taken care of. Thank you for bringing this to our attention and allowing us to make things right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 5, 2026

Hi Lisa, we’re really sorry your lenses took longer than expected to arrive. We know how important it is to have your contacts when you need them, and we definitely don’t want you to be left without any. Hopefully, this doesn’t happen again, but just in case, I’ve sent you an extra box free of charge so you’ll have a backup on hand. You can also adjust your delivery frequency through your subscription portal to make sure your future deliveries better match your needs. We really appreciate your patience, Lisa, and hope the extra box helps! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsSep 29, 2026

Hi Juan, thank you for sharing your feedback. We understand higher prices aren’t ideal, but as we’ve grown, our operating costs have increased, so we've made a small price adjustment to keep providing the lenses you love. We truly value your loyalty and appreciate having you as a customer over the years. We’ve reached out via email with a resolution we think you’ll love! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsOct 2, 2026

Hi Aaron, thank you for sharing your feedback. We'd be happy to help with the prescription update and adjust your delivery frequency so you’re only receiving what you need. We’ll reach out to you directly by phone and email so we can go over the changes with you and get everything adjusted. We appreciate you bringing this to our attention! Warm regards, The Hubble Contacts Team

Response from Hubble ContactsSep 21, 2026

Hi Andrew, thank you for taking the time to share your feedback. We’re glad to hear that you’ve found value in our subscription service. We’re sorry to hear about the lenses occasionally arriving warped or drying out quickly, as well as your concerns about delivery consistency. This is not the quality we aim to deliver. To help make things right, we’ve issued a complimentary replacement order to cover the affected lenses. Regarding delivery, our standard shipping timeframe is 7–10 business days, excluding Saturdays, Sundays, and statutory holidays. After reviewing your recent orders, I can confirm that they were delivered within our standard delivery timeframe. Our team will reach out to you via email to make sure you are fully taken care of. We appreciate your honest feedback and the opportunity to address your concerns. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsAug 31, 2026

Hi Donna, thank you for bringing this to our attention. We’re sorry to hear that your recent order shows as shipped but still hasn’t arrived. To make things right, we’ve issued a complimentary replacement order and added rush shipping as a courtesy. You can expect the replacement to arrive within 2–3 business days. We appreciate your patience and the opportunity to make this right! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsAug 25, 2026

Hi Whitney, thank you for sharing your feedback! We’re glad your order and delivery were fast. We’re sorry, though, that some of the contacts arrived torn. That’s certainly not the quality we want you to receive. To make things right, we’ve issued a complimentary replacement order to cover the affected lenses. Our team will also reach out via email to make sure you are fully taken care of. Cheers, The Hubble Contacts Team