Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Raphael B.
Mar 19, 2020
Not for me
I've got to say probably not the best service I've ever had in fact people in the worst they don't listen to anything you say
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First C.
Mar 19, 2020
Lenses OK. Service poor
It's over two years since I tried these. Very difficult to cancel. Have to ring them to do so. Would be so much easier if done online. I cancelled because I don't wear them much. Didn't really want a stock pile of un needed lenses. They were OK lenses BTW. Then one year later they took money out of my bank. I wasn't happy at all. I had to get my bank to block them from taking payments and get my money back. Too hard to contact them. Then 2 month later I get an email saying they couldn't take payment. I mean come on. Sort it out. BTW I didn't receive the lenses they may or may not have sent because I'd moved.
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Diane
Mar 19, 2020
Staff very helpful
Staff very helpful. Lens easy to use and comfortable. Would definitely recommend
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AJ
Mar 19, 2020
they stated it was the cheapest on the…
they stated it was the cheapest on the market (everyone loves a bargain) so I signed up for a £1 box it was then roughly £28 per month. I had no choice but to cancel. the lenses were ok but did split very easily.
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customer
Mar 19, 2020
Difficult to cancel
Difficult to cancel, there’s no quick option
Response from Hubble ContactsMar 30, 2020
Hi there, Thank you for taking the time to leave this review. We're very sorry to see you go, but we'd love the chance to speak with you about what hasn't been working so we do require you to call in to cancel your subscription. Our phone line is toll-free and does not cost you anything to call. You may also submit the cancellation form that is immediately available on our site under our Terms of Supply. If you'd like to skip or push off an upcoming delivery, please log into your account to view and edit your delivery schedule until you can complete the cancellation call. If you have questions or need help doing any of this, don't hesitate to reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" --we're happy to offer assistance! Best, Samantha
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S.brown
Mar 19, 2020
Made my eyes sore
Made my eyes sore , and made it very difficult to cancel and get refund wouldn't recommend.
Response from Hubble ContactsMar 30, 2020
Hi Sarah, Thank you for taking the time to leave this review. I am sorry to hear that you have not had a good experience with our lenses and with canceling your subscription. Rest assure you that you are no longer subscribed to HUBBLE effective February 18. Based on what you have told us about your experiences with our lenses, we would like to further investigate this matter so we reach out to you by email. Thank you! Best, Samantha
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Samantha T.
Mar 19, 2020
Excellent customer service and system …
Excellent customer service and system awful lenses
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Michelle
Mar 19, 2020
Ok but not amazing
Great except from a lot of the contacts break and I haven’t had anyone take a payment or send me my next set so I have one left for my left eye but 7 left for my right eye, bit useless seeming how much I pay a month!
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