Miguel M.
scam
They won’t allow you to cancel the subscription through email, you will have to call them at inconvenient times and they will place you on hold for hours. The contacts are dry and feel terrible. Reply to Samantha: There is no reason to have your customers call when they can provide all the necessary information over email, it is simply a way for you to get away with another monthly subscription for people that you wouldn’t have otherwise had. Very sad from a company that claims they’re here to provide cheaper alternatives to contacts.
Response from Hubble ContactsMar 18, 2020
Hi Miguel, Thank you for taking the time to leave this review. I understand that you no longer need these lenses but we do require you to call in to cancel your subscription, which is why our phone line is toll-free and does not cost you anything to call. If you have had some trouble reaching us through phone, we recommend you contact us to remedy the situation as soon as possible at [email protected] with the subject line "ATTN: Trustpilot" and we'll get it addressed! Best, Samantha




