Hubble ContactsReviews of hubblecontacts.com

Do NOT buy. Read the fine print. Took $ off my account even after I cancelled, took a month for my refund to get back. Ridiculous prices for disposable contacts. Quality of products are ok but customer service is very POOR

I signed up for Hubble for the free contacts. I did not know that included an automatic membership because I did not act responsible and read the fine print. They shipped this month's supply and pulled $40 out of my bank account. My family cannot afford the cost right now with everything going on. I called customer service, and within a few minutes the gentleman (Dorian) refunded me the deducted amount, canceled the subscription, and told me to keep the contacts. I guarantee that once we get through the coronavirus panic I will gladly become a monthly subscriber. Thank you Hubble for your kindness. Oh - and the contacts themselves are fantastic.

I had only just recieved the trial boxes before I was charged for the first months subscription and hadn't had the chance to try them yet. If I had, I definitely would have canceled before because they are horrible contacts. I've worn contacts most of my adult life and have literally never had an issue with dry eyes, but these contacts make my eyes dry and itchy and I can't wear them longer than an hour or two before it becomes intolerable, my eyes get all red and watery and I start getting a headache. Never expected this problem. And on top of that, they refuse any refunds in the US, even completely unopened boxes and even if their contacts cause you physical harm.

lack of control over subscription, took forever for a refund, only refunded when i asked for it, contacts very drying.

Very bad customer service and unnecessarily charged for the subscription and registered login not working to cancel the subscription. There is kind of indirect trap on subscription. Do not buy these contact lens. In this busy time we might miss to call and cancel subscription and they using it at least charge once. If they are really good they should allow customer to choose the subscription or not, they should not auto subscribe and not even giving 1 month of time to use and try the trial lenses.

Clearly there is a pandemic going on in the world right now, jobs are being laid off everyday and this Coronavirus is spreading like crazy, so receiving a package in the mail is really the last thing i want to do right now. My card was showing a pending order and I contacted them to cancel this and refund it back to my account, even with the order still being pending and not even going through yet, clearly there would be humanity in the world? Not from this company. A “Lovell Olanga” keeps saying there’s absolutely nothing they can do. Working in customer service myself there’s ALWAYS something you can do. Don’t use this company they are not worth the headache.

The contacts did not work for us but the customer service was top notch and they canceled future orders and were very communicative in a timely manner. Bummed that the contacts did not work for my daughter.

Excellent contact lenes.i have had other makes of lenses but they are never a good as Hubble lenses.1st class