Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Kayli M.
Nov 5, 2020
Always quick and efficient customer…
Always quick and efficient customer service. Love the product and the ease of ordering.
Response from Hubble ContactsNov 14, 2020
Hi Kayli, Thank you for taking the time to leave this review. We are thrilled that you loved your experience with our lenses, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words! Best, Samantha
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Amada
Nov 5, 2020
I loved my contact's so much
I loved my contact's so much. They were so comfortable on my eyes. I liked the service's and price of the product. Thank you so much.
Response from Hubble ContactsNov 14, 2020
Hi Amada, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the comfort of our lenses, service and pricing. If you have any questions or concerns feel free to contact us at [email protected]. Best, Samantha
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Jason
Nov 5, 2020
Love Hubble
Love Hubble, for someone that is on the go and very busy in my professional as well as my personal life this fits perfect! Thanks you guys and gals! Cheers
Response from Hubble ContactsNov 14, 2020
Hi Jason, Thank you for taking the time to leave this awesome review. I’m so glad that the subscription service is working out for you. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Best, Samantha
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Reaven R.
Nov 5, 2020
I ordered six boxes of daily contacts…
I ordered six boxes of daily contacts that would last me six months since I’m leaving for a business trip overseas. I was sent the screenshot of the purchase via email, however only 4 boxes were delivered. After emailing the company, I was told to file a claim with my local post office. I am unable to do so since I am currently quarantining at my residence and I am leaving immediately after and I will not have time to file any claims. I will not be supporting this business any further. If their customer service was outstanding, they would have sent me the remaining two boxes rather than telling me to kick rocks.
Response from Hubble ContactsNov 10, 2020
Hi Reaven, Thank you for taking the time to leave this review. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on email and address this ASAP, we value your business. Please contact us at [email protected] with the subject line "ATTN: Trustpilot" when convenient. Looking forward to hearing back from you. Best, Samantha
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Robert
Nov 5, 2020
It has been Easy for us to get our…
It has been Easy for us to get our contacts. thank you so much!
Response from Hubble ContactsNov 14, 2020
Hi Robert, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. Thanks for being a part of the Hubble family. Best, Samantha
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Marc
Nov 5, 2020
Save yourself some trouble and don’t order from Hubble.
I haven’t gotten any contacts since February of 2019 and they keep charging me $33/month even though I have not received any contacts. Hubble has stolen almost $600 from me and I have not been able to get them on the phone or email and they won’t let me remove my card or cancel online so please, do yourself a favor and never give them your information because they won’t give it back.
Response from Hubble ContactsNov 14, 2020
Hi Marc, Thank you for taking the time to leave this review. I’m so sorry your orders haven’t arrived and for the trouble cancelling your subscription. I know how frustrating this must be and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We will reach out to you shortly via email, to discuss a solution to your problem together. We value our customers’ opinions and would like to thank you for bringing this to our attention. Best, Samantha
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Sheri
Nov 5, 2020
It's very convenient
It's very convenient to have your contacts shipped to you. It's also convenient to hold your shipment and payment. Hubble has been excellent for me.
Response from Hubble ContactsNov 14, 2020
Hi Sheri, Thank you for taking the time to leave this review. I’m so glad that the easy and convenient subscription service is working out for you. We appreciate your feedback! Best, Samantha
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Jennifer
Nov 5, 2020
I love how soft they are on my eyes
I love how soft they are on my eyes. My only issue is that 2/3 of them in a row are usually torn. And for as much as I paid for them this should not be an issue. Overall they are amazing.
Response from Hubble ContactsNov 14, 2020
Hi Jennifer, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the comfort of our lenses. With that being said we are 100% dedicated to the quality of our lenses, and we would like to make sure you are in touch with our Quality team. I will reach out to you shortly via email, to discuss a solution to your problem together. Thank you! Best, Samantha
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