Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsDec 23, 2021

Hi there, Hope all is well and thank you so much for taking the time to leave us a review. We are so happy that you are satisfied with our service, we make sure to put value on all our customers as you are of great importance to us. We'll continue to serve you with the best services we can offer and ofcourse provide affordable but quality lenses. Thank you so much for patronizing us. Sincerely, Cynthia

Response from Hubble ContactsDec 20, 2021

Hi, Summer, Thank you for taking the time to leave this review. I am so sorry to hear about your experience, and I'd like you to know that I was able to look into your tickets with our team. For me to find out more about your interactions with our team and get to the bottom of this please send us at [email protected] with the subject line "ATTN: Trustpilot". Thank you! Best, Cristy

Response from Hubble ContactsDec 20, 2021

Hi, Emma, Thank you for taking the time to leave this review. It sounds like this has been a frustrating experience, and I apologize that you have some trouble with your shipments. I'd like to find out more about what happened. If you may send us an email at [email protected] with the subject line "ATTN: Trustpilot" so we can investigate further. Thank you! Best, Cristy

Response from Hubble ContactsDec 20, 2021

Hi, Abby, Thank you for taking the time to leave this review. It's great to hear that you're loving the Hubble experience, and that our team has been helpful along the way. In regards to your concern about the contacts please feel free to send us an email at team at [email protected] with the subject line "ATTN: TrustPilot" and we'll be happy to check this for you! Thank you! Best, Cristy

Response from Hubble ContactsDec 16, 2021

Hi Daisy, Hope all is well! Thank you for taking the time to leave us a review. We are so sorry to hear about your experience but seems like you are referring to contactscart. Though Hubble and contactscart are affiliated, we are still a different company with different processes since we don't have the same products. We totally understand the frustration but for you to be further helped with your issue, best to contact their helpdesk at [email protected] and surely they will be happy to assist. Our sincere apologies for any confusion! Sincerely, Cynthia

Response from Hubble ContactsDec 16, 2021

Hi Candy, A lovely day to you! Thank you for taking the time to leave us a review. We are so happy that our lenses are working best for you. All lenses are brand specific and so great to know that you are well suited to the Hubble brand. If there's anything we can do to help, just please let us know. All the best, Cynthia

Response from Hubble ContactsDec 16, 2021

Bonjour et merci beaucoup pour vos commentaires et retours. Nous sommes vraiment désolés d'apprendre que vous avez estimé qu'il n'y avait pas assez d'explications en français concernant notre service d'abonnement. Nous serions ravis de vous le fournir. Nous vous serions donc reconnaissants de contacter un membre de notre équipe à l'adresse [email protected] avec la ligne d'objet « ATTN : Trustpilot » afin que nous puissions examiner ce qui s'est passé ici. Mon équipe et moi-même serions ravis de vous aider, alors faites-nous savoir ce que nous pouvons faire pour que les choses soient aussi claires que possible. Nous avons un officier français disponible également quotidiennement par téléphone si vous préférez - le numéro à appeler est le +33 980 80 51 74 merci encore pour tout votre temps et vos commentaires et j'ai hâte d'améliorer votre expérience avec nous !

Response from Hubble ContactsDec 16, 2021

Hi Katie, Good day! Thank you so much for putting up this lovely review. We are very thankful and we so much appreciate this kind of review as this helps us to push harder towards making the company better than where we are right now. I know that you love our lenses and services but your feedback inspires us to do more of what we are capable of. We are far from perfect but we can give you the assurance that we are doing our very best to provide an excellent service to all customers. This is such an inspiring review to read and this reminds me that I am definitely working on the right company. If there's anything we can do to help or if you have any concerns, please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll be happy to help with anything. Again, thank you so much, and happy holidays! Sincerely, Cynthia