HSN, Inc.Reviews of hsn.com

i ordered a pacman arcade game for my family for christmas. it was left in the middle of my driveway with pac man written all over the box. you would think at christmas time they would atleast put it in a box and not advertise what it is. DISGUSTED that this is how you ship during the holidays. my first order with hsn and my last and i will let everyone know not to oder from here. Santa Claus gift was ruined. THANKS HSN....STUPIDITY!

Very Bad company.Scammers, they sell obsolete products and when you are going to return it you have to pay the return. Communication is lousy. the return is made to the manufacturer and not to them. HSN does not receive refunds. I DO NOT ADVICE TO BUY IN HSN.

Pre-ordered an Apple IPad that HSN promised would be delivered by December 7th, on December 15th I checked my account and saw that my order had been cancelled, this was supposed to be a Christmas gift. When I called customer service I was told that the vendor could not fill the order so it was cancelled. This is the second time that I’ve had an item cancelled with no notification. I think that this company keeps selling items while on air that they have no intention of honoring. I will never again depend on HSN to honor an item that they’ve sold, they simply cancel your order. Terrible customer service.

Absolute disgrace of a company. Falsely trading under a different name when they take payment for an item i didn't order. Explained how a fraudulent activity took place with me. Have sent numerous emails with limited response. They say the trading out of Reading and the phone number on their site goes through to a Nottingham area is so bizarre, nobody answers anyway. They say they cancelled my order but no mention of the money taken from the credit card. The are based in India trading under Maya Enterprises and also I have been charged a non sterling transaction fee, all for an order I didn't place!!! They need to arrange this refund ASAP otherwise further action will be taken.... and guys please be careful when you do buy from them as I don't believe they are who they say they are.

Placed an order #1708977438 late November 2020 for a Nespresso Coffee Machine. After 1 week I still had no news about the delivery nor a tracking number. I reached out to Customer Service and they told me to wait, the order will arrive on time (there were 2 days left). Of course 3 days later the order wasn't there. I called back, they did not know what was going on and when it will arrive, asked me to wait 5 more days (so 2-3 weeks total!) and gave me a $20 compensation. After a few more days, I just got an e-mail saying the order was cancelled and they were taking back the $20 compensation. Good job HSN, keep going, you're on the right path to bankruptcy.

I ordered a Bear paw moto boot as a gift that my daughter longed for. Less than 2 minutes after the boot aired in pink I ordered it. I received the OAT COLORED BOOT! And of course I called CS and they have a lame excuse and the boot is out. No Christmas gift for my daughter!!! 2 weeks before Christmas! This is terrible!!! I believe that they gave my ordered boots to someone else and maybe an employee to then. THIS DOES IT! NO MORE HSN! Disappointed!

“Bate and Switch “ I order the Officejet 3830 printer after viewing an advertisement video of the printer with 2 HP XL63 ink cartridges next to it which they claimed came with the printer, so I ordered it. But to my dismay once I received my printer it didn’t have the HP XL63 ink cartridges, it was the regular cartridges you get with most printers, I thought it was a mistake so I called and explained but the only thing they offered was a $20 refund which in most cases is half the cost of just one Hp XL63 cartridge. I’m returning it for a full refund. Seem like the old bate and switch method.

I ordered a Sonos Move on Black Friday 2020 through HSN, only to have my order cancelled later the next week by them because they oversold and don't have available stock. Even trying to curry favor with me by offering $55 in KA$H credit is useless, because I don't want to buy something else, and the product is now $120+ more expensive (at places I can actually buy it from) now that BFCM weekend has passed. That's the type of 1st purchase experience that will have someone never go back.