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HSN, Inc. (hsn.com) has 406 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Anita E.
I ordered a shirt for my husband on 9/21/26 and never received it or received any updates. They emailed me today 10/20/26 that my order was cancelled due to being out of stock. What a joke. Would never buy from them again.
Borja Gonzalez M.
hace 2 semanas que hice mi pedido, lo devuelve oa empresa de transporte sin dar explicaciones y no me respone a los email para el reembolso los de HSN
Jennifer G.
Toxic, anti-consumer cancellation and refund policies. Avoid HSN! I will never buy from HSN again. Their company policies are the worst I have ever encountered. I tried to cancel an item a mere two days after ordering. Even though it had not shipped and was literally sitting in their warehouse, they refused the cancellation due to a rigid, unreasonable time frame. To make matters worse, they forced me to pay for the return shipping out of my own pocket just to send their unwanted package back. On top of that, they take up to TWO FULL BILLING CYCLES just to refund your money. Holding customer money hostage for months over an item they wouldn't let me cancel is completely unacceptable. Absolute garbage customer service and predatory policies.
Miguel
servicio de atención al cliente nefasto, no tiene telefono de atencion, y si dejas un ticket de consulta o reclamación en la pagina nunca contestan, el servivio de entrega Domicio es lo peor, mentirosos, están en casa y te dan como ausente para obligarte a mandar un punto de recogida
Naty S.
Mi punto negativo es por la atención al cliente, los productos parecen tener buena calidad pero es imposible contactar con ellos... No sé cuál es el problema. No he tenido problemas con los envíos en sí pero como tengas problemas con la plataforma de pago olvídate de recibir asistencia de esta gente.
JL
Now, they are cheating their customers...I about a TracFone ..it was faulty...I requested refund... they never sent the return label...and won't treat me right ..they say they have no record or notes on my account...liars, cheated me...
Humi Hervas B.
Está subiendo los precios muchísimo !! Dejaremos de comprarles ya
Pilar R.
1 estrella por no poner menos, después de gastar un dinero… UNA ESTAFA. Ponía envío en 24/48h la dirección que pusimos en este caso es un cuartel de Guardia Civil ( casi siempre hay personal) recibimos un msj diciendo que la entrega había sido fallida, nos llama un hombre diciendo si puede posponer la entrega al día siguiente laborable lunes día 07/09, todo el día esperando, para nuestra sorpresa mismo msj de entrega fallida, hemos intentado de retirar el pedido y es inviable, de llamar a la empresa e igual, impotencia, seguiremos averiguando para por lo menos conseguir el dinero invertido, UNA AUTÉNTICA ESTAFA.
