HSN, Inc.Reviews of hsn.com

I recently purchased several items as Christmas gifts. I’ll just skip to the most important shipment. I purchased an item for my grandson. The item never showed up even though I was sent a confirmation that it had shipped what day it would be arriving yada yada. Here it is Jan. 3 still no present. No notifications, I haven’t left the house in anticipation that it may come. So I finally called today. HSN would only give me a tracking number. I called UPS told me it was cancelled. I called HSN back they tried to blame UPS again. I said I wanted to speak to a supervisor but the agent talked to them instead and I never did get a supervisor. Then the call was released. I called back Five more times and every time my call was released w/o even getting to talk to anyone. Just all number pushing and then released. Now I know your thinking I got irate but you would be wrong!! I guess when HSN screws their good customers over they won’t own up to it and their grade school approach is to just AVOID AVOID AVOID!!! Really? Thank god there is still QVC and they are awesome! I’m sure I’ll never hear anything back from HSN because they are a bunch of juveniles.

It's hard to slate the company because the company in question aren't the ones we ordered from, the company we used, used this companys name and as you can see those from GB are having the same issues. Order confirmed and dispacthed, but it never arrives. The courier company are not real, it says account suspended, it was never genuine. The contact number is unreachable. No emails back. The original HSN company have said they don't send out off the US. People from GB be warned and if you have ordered from them, I am sorry you have been fooled too. It is an Indian company, trading under Maya enterprises, the money changes from pound sterling to ruppees (sorry if that is spelt wrong), when finalising the transaction. Devastated dad and brother as it was their money and Christmas present.

I tried to order a product from HSN and was told to contact the number provided, I spoke to CSR he told me someone that lived at that address had a bad account. After talking with him we determined that it was the previous owners of our home. He told us because of this we can not order. I believe if this is the case it's ridiculous. Do we need to check a previous owner's credit to make sure they don't have outstanding accounts due?

Order was delayed due to stock problems and was told item would be delivered on Christmas Eve. Tracking then said parcel had been delivered, was at home all day no one called , and no delivery. Tried to contact delivery company but my emails are being returned as undeliverable, tried to submit a complaint to hsntv on line again message could not be delivered. Cannot get through on phone. TOTAL SCAM DO NOT USE

I ordered the proform treadmill .Was the worst loudest horrible experience I’ve ever had with any product all my life will never order anything else of that magnitude they won’t send me a return receipt takes for ever and returns were horrible to send back large item ...I’m a unsatisfied customer totally...

I which I'd read reviews before I had ordered as I would never have touched this company with a barge pole!!. I ordered an item for a Christmas present and was notified it was dispatched and out for delivery. Well I have emailed this company and not received a reply to any so now I have emailed the delivery company in the vain hope of getting some info but I don't hold out much hope. I don't know how the people working for this company sleep at night knowing that people are being ripped off. !!!!

Do not order from this company. It's NOT REAL!

I ordered an electronic foot and leg Massager for my 84 year old Mother early December. After a delay due to lack of stock I was told it would be arriving on Christmas eve. At 4.40pm I looked at the tracking status and it said 'Delivered 5pm' No it had not! Have sent countless e-mails with no reply and no phone numbers work. AVOID AT ALL COST. I feel I have been stitched up for £90. Why do you have to give one star and not none?