HSN, Inc.Reviews of hsn.com

I bought a Laptop from HSN and in 6 months the case has stress cracks. I would strongly suggest you do not by Electronics from them. They DO NOT stand by what they sell !!!!

Took a month to get TV it came all smashed and it takes 3 weeks to send the pack

Arrived nicely packaged. On inspection it looked good. But when I started using it it had little power. When you apply any pressure it stops. Then after only two uses the pad for patching roughness of feet and the pad came apart. The layers separated. I immediately sent email to HSN and have yet to hear from them. Especially disappointed as I bought one for a friend.

If you attempt to place an order and for whatever reason it does not process!” Customer service claims my address was wrong! It won’t go through. DO NOT ATTEMPT IT TWICE END THE CALL AND CANCEL THE ORDER GET IT FROM SOMEWHERE ELSE! I was literally charged 9x’s on one card and 2x’s on another card! All the while 3 representatives claimed none of my cards were working!! OVER 1000 bucks! For one laptop! 9 different times! I spoke with 2 supervisors! I have to wait 72 hours to get my funds back because it’s in pending mode! One woman confirmed they were having issues and read an email while I was on the phone! Trust and believe HSN IS Is scamming us! It’s a SCAMMMMM! I found them on OFFER UP! GO FIGURED! For 72 hours IM DEAD BROKE!

I was trying to order the fairy lights set of three also the set of 2 rose gold luminare flameless candles and the kindle oversized pop up illuminated characters after she could not find my account she got frustrated and I advised her that I have been ordering for years so I don't understand why she couldn't find my account. I asked to speak with another representative and I got hung up on and was not able to purchase anything. My family and I always purchase HSN products and have been fans but I will not be spending my money until customer service resolves this issue 3 phone calls later and no resolution....

Terrible! Bought a too faced eyeshadow pallet that came with full size lip gloss on promo. ordered over the phone and I questioned why the full size wasn’t showing up on order. She said that it would automatically attach and I will receive with the rest. She said to give them a call back if I don’t receive gloss. When it came it was not with it. Spoke to Liz supervisor and she said there is nothing she can do.

I have been shopping from HSN FOR OVER 20 years and what they did was terrible. I closed my account because Of the pandemic I thought I had my account paid in full . I got a letter from a lawyer saying I owed them $145.00 if I didn’t Pay it that action would be taken I hurried and call the lawyer & payed it. HSN never sent me a letter, bill, or emailed me about the money owed. They had my phone number even and didn’t contact me at all. They also had my address because they had the lawyer to send me a letter about the money I owed. Never did I think they would do this kind of business to a good customer.

Purchased a "today's special value" that never arrived. Customer service tells me it's on "back order" and doesn't know when I might ever receive it. I was never notified by the company and had to chase them down. Yet they keep sending me emails to buy more stuff! Never again!