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HSN, Inc. (hsn.com) has 406 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Daron L.
HSN is absolutely horrible. When wanting flex pay they run your card for funds, then deny you. Said my credit score was to low. It's a 660. Why run your card and take funds out of your account if you're not going to get approved...Trash Company! Never Again!!!
Carolyn W.
I 💕 the Beekman Guys and the Beekman products I spent $700.00 today and yesterday on the products Carolyn Wixon Thanks Guys for all the products that you make
Elizabeth C.
Bad experience buying tv to HSN
Barbara H.
So I bought a nostalgia toaster oven and a nostalgia microwave, not only are they beautiful ❤️ but work great!! Great conversation pieces as well!!! Thank you so much 🥰
Peg.
HSN offers many needed products, from old favorites and new sustainable products. Always happy with what I purchase, if not there is a 30-day return policy. My experiences have been 5 stars. Thank You HSN
B J W.
Living in rural America, my options to buy anything were very limited. Luckily, I found HSN on the TV decades ago. I found fashion trends and things that fit properly. I tried skin treatments and various makeup brands. All were totally fully refunded if they didn't work out within a month, more at holiday time. Even the shipping costs to me were refunded at HSN if an item was returned. It made living in the country feel like I was in touch with some semblance of what was going on in fashion and skincare. I currently only use hsn.com because I'm too open to their influence because their TV personalities are quite convincing. Basically I check in for the daily special and I have alerts for my favorite brands as a heads up for when they will appear on sale. Their customer service is good and when there are errors, they make it right. There is no perfection but I find their business model and the way they implement it are quite good.
Unhappy HSN C.
Terrible return policy. I received a light-up ceramic tree that was DOA (Dead On Arrival). While advertised as new but on sale, it appeared to be a return by a previous customer because there were also cut marks on the box made by the previous customer with a matte knife when they opened it up. It looked re-packed and it smelled of perfume. I don't mind getting a new item that might have been a customer return AS LONG AS IT WORKS. But to pay as much as I have for shipping because of my location and then get a defective DOA item is very disheartening. To add insult to the injury, I have to pay to ship this defective item back and will end up only with a partial refund. I don't think I'll be shopping on HSN anytime soon. It's great--as long as you don't have to return a defective, nonworking item.
Crystal Pinckney S.
Was giving a Samsung Galaxy Note 20 Ultra 5g cell for my college graduation and found out it was only a phone that could hook oup to a 2-3g network and they charge my sister over $1395 for this now unless phone thanks HSN.
