HSN, Inc.Reviews of hsn.com

Wish I read reviews. I would never use this company! It is a very unorganized company. I ordered an item 3 weeks prior to ship date. When checking the status from my confirmation order number, the order could not be found. I was reassured over the phone it was be packaged and shipped next day. Only to receive an email the next day that the order was cancelled for no reason. Spoke with a representative to confirm that the item was not coming, and then received an email that it was shipped. No item was ever received. DO NOT USE THIS COMPANY.

I ordered a Christmas vintage Glass Milk Jug, I receive the Jug but no bottom which lights up the Jug. The ony way I could fix this issue is to send the Glass Jug back ,they couldn't just send a base of lights which it sits on.I will have to send the Glass Jug back! It's shipped in Styrofoam in a box , it's a mess ,I decided to use for kitchen utilities!

I ordered a automotive jump starter/tire inflator from HSN on 12/08/2022 and the order was confirmed, on 12/11/2022 I received a email saying they over sold the item so I called their customer service and the representative said tough luck buddy. No empathy at all so I cancelled my account, what a fly by night operation and am encouraging everyone I know do not shop on their website or channel.

My earrings arrived to my town on 12/2 but it never delivered. USPS said it the label was electronically scanned, but not received. However HSN's page said it delivered to USPS and waiting processing. But it is a lie! I talked to HSN on the 6th through social, phone and email but none of the staff could help me locate the missing package. I am now stuck waiting until Friday and hope they will find some sort of resolution to my lost package. I am so irritated. I am never shopping with them again.

THEY CROOKED,THEY LIE TO CUSTOMER, THEY ACT LIKE THEY DONT WANNA REFUND YOUR RETURNS NOR REFUND ITEMS THEY CANCELLED.

I ordered a product and it was canceled. I originally received a confirmation, but apparently since I shipped it to a different address I needed to take an extra step and reconfirm my address which I was unaware. I purchased a second product at the same time and had no issues. Now the product is out of stock and I can't order it. Very disappointing!

Very bad too expensive and products cheap made and they won’t give you a refund I wasted too much money on this site never again.very unhappy

Bought enamel cast iron skillet. Enamel flaking off skillet everywhere out of the box. Junk. Lost me as a customer