Houswise Reviews | Read Customer Reviews of houswise.com

Houswise Reviews | Read Customer Reviews of houswise.com

Houswise reviews

175 approved reviews, newest moderated first

Joseph J.
Nov 4, 2025
I ordered the tabletop firepit
I ordered the tabletop firepit. It got hung up at the shipper for reasons I could not find out. I expressed my concern to Houswise and noticed the movement from the shipper. I received my order and have been enjoying now for the last couple of days. The firepit works better than i originally thought and it has turned out to be a great product.
Response from HouswiseJan 12, 2026
Hi Joseph, We’re so glad to hear everything worked out and that you’re now enjoying your tabletop fire pit! Shipping hiccups can certainly be frustrating, but it’s great to know things moved along and that the product has exceeded your expectations. Thanks for sharing your experience and for choosing Houswise, we hope you continue to enjoy it for many cozy moments ahead! Warmly, Sara from Houswise
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Anne S.
Nov 4, 2025
Thanks for the information about the…
Thanks for the information about the item, how to use it etc. My daughter-in-law was ecstatic to receive this gift. We immediately left the house and went to set up the item on a table in the garden. We started it up and had a long, lovely chat. Thank you again!
Response from HouswiseFeb 11, 2026
Hi Anne, It truly made us smile imagining you heading straight to the garden to set it up and enjoy that long, lovely chat together. Those are exactly the kinds of memories we hope our fire pits help create. We’re so happy your daughter in law loved her gift, and we’re grateful you took the time to share this with us! Warmly, Sara from Houswise
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Debra
Nov 4, 2025
Only tried it out for a short time
Only tried it out for a short time. Haven't needed to use it yet. So far I think it will be good but hoping that the fire lasts a while.
Response from HouswiseFeb 11, 2026
Hi Debra, We completely understand, sometimes you just do a quick test run before really putting it to use. We’re glad to hear your first impression has been positive. We’ve also shared a few helpful tips with you by email to help maximize burn time and get the best experience possible. We hope it brings you many cozy moments when you’re ready to enjoy it fully. Thank you so much for choosing Houswise and for sharing your experience with us! Warmly, Sara from Houswise
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Patrick
Nov 4, 2025
great !
we have one already, and we bought one for our daughter as a Christmas gift !
Response from HouswiseFeb 11, 2026
Hi Patrick, We love hearing that you already have one and decided to gift one to your daughter for Christmas. That truly means so much to us. We hope she loves it just as much as you do and that it brings lots of cozy moments to her home. Thank you so much for choosing Houswise again and for sharing your experience with us! Warmly, Sara from Houswise
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Michael D.
Nov 4, 2025
Great product and customer service as…
Great product and customer service as well
Response from HouswiseFeb 11, 2026
Hi Michael, We’re so grateful for your kind words about both our product and our customer service. That combination is exactly what we strive for every single day! Thank you so much for choosing Houswise and for sharing your experience with us! Warmly, Sara from Houswise
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Pamela B.
Nov 3, 2025
Fast delivery and love the fire pit
Fast delivery and love the fire pit! It looks stunning in our back room. We plan to use it all winter!
Response from HouswiseFeb 11, 2026
Hi Pamela, We’re so happy to hear the delivery was fast and that you’re loving how stunning the fire pit looks in your back room. It sounds like the perfect cozy addition for winter. We truly appreciate your support and hope it brings you warmth and beautiful moments all season long. Thank you so much for choosing Houswise and for sharing your experience with us! Warmly, Sara from Houswise
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RobWTAZ
Nov 3, 2025
The product is well made
The product is well made, works great and looks good. My only issue is there were no instructions. How much fuel to use.
Response from HouswiseFeb 11, 2026
Hi Rob, We’re so glad to hear you’re happy with the quality, performance, and look of the fire pit. We’re truly sorry that the instructions were not included, they absolutely should have been. We’ve just reached out to you by email with the full setup and fuel guidance to make sure you have everything you need. Thank you for bringing this to our attention, and we appreciate your patience. Thank you so much for choosing Houswise and for sharing your honest feedback with us. Warmly, Sara from Houswise
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Flo
Nov 3, 2025
Marble Firepit is SIMPLY BEAUTIFUL
This being my 2nd firepit purchase, my new and beautiful MARBLE tabletop firepit far exceeded my expectations! It’s added a certain level of elegance to my home. Great job Houswise adding this color choice to your collection!
Response from HouswiseFeb 11, 2026
Hi Flo, We’re absolutely thrilled to hear your Marble tabletop fire pit exceeded your expectations and added that extra touch of elegance to your home. It truly means a lot that you came back for a second purchase. We’re so grateful for your support and your kind words about the new color addition. Thank you so much for choosing Houswise again and for sharing your beautiful feedback with us! Warmly, Sara from Houswise
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