STAY AWAY FROM THIS LEAD AGENT - unless you want cold call leads, because that is all that this is. They will take your money and offer a lousy refund policy and lock you in. Then if you try to cancel before 30 days they will not give you your money unless you stay with them for a year and close a lead with them. Which again are simply just cold call leads from FSBO's and expired's. I tried to go through my credit card company to get my money back but was denied, so i figured that since I had already been taken for $1900.00 that I have no choice but to use the service. Well silly me because when I called back to regain access I was told that I would have to re-apply with no guarantee of approval and if approved that I would need to pay a $250.00 application fee. I strongly suggest going with almost any other lead generation company and read other reviews before taking my word for it. I'm sure that my re-application will be denied, but I cannot sit idle and let others make the same mistake that I made.
DJ
Derek J.
Poor lead quality, lack of accountability
After spending, $2,497 on the initial set up fee last year, the business guaranteed me that I would receive, quality motivated buyer/seller leads that were vetted by their staff. I was unsatisfied by the leads I received, as a majority of them would not even answer my call. They had staff members also try to call and could not receive a response. I satisfied the 3 conditions laid out on their refund policy addendum (see below) and was with Housejet the full 12 months. When I requested my refund in August of this year, they said it needed to be sent over to a review board and I'd receive a response within 30 days. On October 4th, I received a response saying they would not refund me the money. I completed every course in their academy, provided an MLS transaction list showing I did not close a deal with any of their customers they sent to me (signed off by my employing brokerage manager), and never disputed my credit card company for this charge during that 12-month period. The business claims I did not implement the strategies outlined in the Academy so they refused to refund my money. I did not have an opportunity to implement any strategies presented when the majority of customers would not answer their phone. The refund addendum says nothing about a review board process. "We offer the following conditional refund policies: • 12-month refund: If, after 12 months on the system, you have not closed a transaction with us, you may request your initial fee to be refunded. This is conditional upon the following: • You attend and complete every course offered for this program, including but not limited to all Housejet University courses as well as live event courses- and implement the strategies. • You provide a complete list, direct from your MLS and signed off on by your broker, of your closed transactions during your time with us. • If the above conditions are not met or if you initiate a credit card dispute, we will be under no obligation to refund any monies to you"
I did all of those things and still did not refund me the full set up fee.
The leads they provide you with are clicking on Facebook ads and other marketing ads. If you think about it, these are not going to be the highest quality/motivated leads. You'd be better off putting that $2,497 elsewhere. Also, if you do feel like trying Housejet, do not wait the full 12 months as you more than likely will not receive the full refund. I'd try it out for a length of time like 30 days where your credit card company would allow the dispute and refund you your money. In the end, it is not worth the trouble and they do not stand by their product if you end up being unsatisfied.
Response from HouseJetNov 25, 2024
Hello Derek, we wanted to help clarify some things here about your review. We offer referrals that come directly from our national search portal HouseJet.com as well as social platforms. We would like to note we provided 6 appointments for you with our ISA team and verified a large portion of your leads for you. We also do not allow users to dispute charges as that would undermine the programs integrity and refund process. We are sorry your request did not go as you wanted it to but we would be happy to figure something out if you would please reach out to support during business hours.
HP
Harold P.
I've been with housejet over 6 months…
I've been with housejet over 6 months and leads are terrible. They ask for reviews as soon as you join which seems odd. I was promised 8 seller leads a month. NOT 8 buyer and seller leads. This was one of the only reasons I was willing to give this a try. I've emailed support as to why their not sending seller leads. I've gotten no response. Would not recommend.
Response from HouseJetNov 14, 2024
Hello Harold, we request a review after you've finished setting up your system and all of your training. This is where we get the most feedback. We do send 8+ referrals each month, we offer both seller and buyer referrals. Your account has received access to seller-only referrals. It has been less than 24 hours since you have had a reply from us and we are working to get you a response. We would also like to note that anytime you go inactive and do not follow up with your current referrals your ads are passed until you follow up with them.
RC
Ron C.
Process has been smooth so far
Process has been smooth so far. Can’t wait to see how the platform works as we start the ads and work the platform. Excited!
Response from HouseJetNov 21, 2024
Thanks for sharing your feedback!
CB
Coldwell Banker R.
Nothing But Dead End Leads
I have been with HouseJet for one year and every lead I have received has been nothing but dead ends. Most don't know why I'm calling them, already have a realtor, are unqualified, or don't even respond. The appointments set either don't answer when the time set to call or don't know why I'm calling them. I was led to believe that all leads would be screened first by the ISA's. This is not true. There is no or little screening before they are sent to me. I certainly cannot recommend HouseJet to anyone looking for lead generation. Save your money. I wish I had!
Response from HouseJetNov 7, 2024
Hello Larry, after reviewing your account and referrals there were many closings with the referrals provided to you. These people were still looking at homes and wanted help. Our ISA team calls all of our partners referrals up to 15 times and we have set 10 appointments on your behalf. Just because someone did not answer does not mean they still do not want help. We are sorry your experience was not standard and we would like to help you close some deals with your referrals by using our Shake the tree's system. Please reach out to support.
AK
Alexander K.
New HouseJet partner
I just started with HouseJet, so I'm not able to comment on the overall results, but the initial training and setup are very good.
Response from HouseJetNov 21, 2024
Thanks for the feedback and review Alexander!
MK
Mark K.
I first got my Licence in 1989 and I…
I first got my Licence in 1989 and I have spent a small fortune on lead generation. So far this one knocks it is the very best I have come across!!!!
Response from HouseJetNov 4, 2024
Thanks for your feedback and review Mark!
PM
Pragya M.
I learned a lot from watching this…
I learned a lot from watching this training/ informative video. I am planning on implementing these ideas from now onwards.
Response from HouseJetNov 4, 2024
Excited you found the University training useful! Were also excited for you to explore the rest of the suite of tools available to you!