Housecall ProReviews of housecallpro.com

Response from Housecall ProAug 26, 2026

Thank you for sharing your feedback, and we're truly sorry to hear about the frustration this experience has caused. That is absolutely not the impression we want to leave, and we'd like the opportunity to make this right. Since we only have your first name to go on, we're unable to locate your account to look into what happened. If you're willing, please reach out to us directly at [email protected] with your business name, login email, and a good phone number, and we'll personally look into this for you and get to the bottom of it. We appreciate you taking the time to share this, and we hope to hear from you soon.

Response from Housecall ProAug 20, 2026

Hi there! We love hearing that Housecall Pro is easy to navigate and makes invoicing simple, even if technology isn’t your thing. Thank you for sharing your experience! For support or feedback, email [email protected].

Response from Housecall ProAug 18, 2026

Hi Chuck! We really appreciate your review and are so glad to hear Housecall Pro is doing everything you need it to. Supporting your business is what we’re here for! If you have any suggestions or additional feedback, feel free to reach out at [email protected]. Have a great day!

Response from Housecall ProAug 17, 2026

Thank you so much for the 5-star review! We’re glad to hear you’re finding Housecall Pro easy to use and user-friendly, and that you’ve had a great experience with our customer service team. We truly appreciate your feedback! If you have any other feedback or suggestions, we’d love to hear from you at [[email protected]]! Have a great day!

Response from Housecall ProAug 19, 2026

Hi Chris, Thank you so much for sharing your experience! We love hearing that your journey with Housecall Pro started by introducing it to the HVAC company you worked for and continued when you started a business of your own. That kind of trust means a lot to us! We're grateful to have you as part of the HCP family! It’s great to hear that having scheduling, estimating, and invoicing all in one place has helped streamline your day-to-day operations. We also appreciate the shoutout to our Customer Support team! Super happy to share your feedback with the team! Thank you for choosing Housecall Pro for your own business and for recommending us to others. If you ever have additional feedback or need support, please reach out to us at [email protected]. We’re always happy to help! ^_^

Response from Housecall ProAug 17, 2026

Thank you for the 5-star review and recommendation! We’re so glad to hear that you’re enjoying Housecall Pro and finding the tools you need to run your business. We appreciate having you as part of the Housecall Pro community! If you ever have additional feedback or suggestions, please reach out to us at [[email protected]]

Response from Housecall ProAug 11, 2026

Hi Jeremy, Thank you for taking the time to share this feedback. We're sorry to hear that parts of the experience have felt frustrating, and that the survey feedback you've shared in the past hasn't felt like it led to visible change — that's valuable context for us, and not the impression we want to leave. We were able to locate your account and would like to connect with you directly to learn more about what's going on, as well as to dig deeper into the feedback and opinions you've shared with us. Please feel free to email us at [email protected] — we'd genuinely like to hear more. Thanks again for sharing your experience with us.

Response from Housecall ProAug 18, 2026

Hi Tyler, Thank you for sharing your feedback. After five years with Housecall Pro, we’re sorry to hear that these recent experiences have left you feeling unsupported. We’ve attempted to connect with you directly to follow up on the HCP Assist experience mentioned in your review and to make sure that concern has been addressed. We’d also like to ensure there aren’t any additional HCP Assist or Housecall Pro software concerns that we can help resolve. Regarding your payment processing concerns, we can see that you’re currently in direct communication with leadership on our Payments team. You’re in great hands with that team, as they’re best equipped to review your specific payment concerns and account details with you. We appreciate the opportunity to look into the concerns you’ve raised and want to make sure nothing else has been overlooked. If you have any additional feedback or need further assistance with HCP Assist or the Housecall Pro software, please reach out to us at [email protected] or you can respond to the email you were sent today. :)