Housecall ProReviews of housecallpro.com

Response from Housecall ProOct 7, 2026

Thank you for sharing your experience with Housecall Pro! We’re glad the platform helps keep your plumbing business, office, and field teams connected. We also appreciate your feedback around having more advance notice and testing before new or updated features are rolled out. That perspective is valuable as we continue improving the experience for our Pros. If you have any other feedback, please reach out to us at [email protected].

Response from Housecall ProSep 30, 2026

Thank you so much for sharing! We’re happy to hear that Housecall Pro has been working well for you and your business. We truly appreciate having you as part of the HCP community! If you have any other feedback, please reach out to us at [email protected]. We’d love to hear from you!

Response from Housecall ProSep 30, 2026

Thank you so much for taking the time to share such a thoughtful review! We love hearing that Housecall Pro has been a great fit for your business and that you’re excited to continue growing with us. It’s also wonderful to hear about your positive experiences with our Support and Website teams. We definitely hear your feedback about wanting more options when adding jobs through the app while you’re on site, and we’ll be sure to pass that feedback along to the appropriate team. We truly appreciate your recommendation and are excited to be part of your business journey as you continue to grow! If you have any other feedback, please reach out to us at [email protected].

Response from Housecall ProSep 30, 2026

Thank you for taking the time to share such thoughtful and detailed feedback. We’re glad Housecall Pro has helped streamline your day-to-day operations, and we also hear you on where the experience could be better. Your feedback around support, clearer communication before changes go live, and access to your funds is incredibly valuable, and we’ll be making sure it’s passed along to the appropriate teams. Feedback like this helps us understand what matters most to the Pros using HCP every day. If there’s anything else you’d like to share, please reach out to us at [email protected].

Response from Housecall ProSep 29, 2026

Thank you so much for sharing your experience! We’re glad to hear Housecall Pro is helping you stay organized and making communication easier for your customers. We’d also love to hear any feedback on how we can make your experience even better. Feel free to reach out anytime at [email protected]. We truly appreciate your support! If you ever have any other feedback please reach out to [email protected].

Response from Housecall ProSep 10, 2026

Hey Richard! Thank you so much for the awesome feedback! I appreciated the time we got to chat and talk through your concern about your tech's ability to see who is being billed. As we discussed, our parent-child billing should do the trick! If you have more feedback, please respond to the email thread we've started or submit it to [email protected]. Thank you for being the best part of Housecall Pro! :)

Response from Housecall ProSep 4, 2026

Hi Otis, Thank you so much for sharing this! We truly appreciate you choosing Housecall Pro, especially after having experience with other software platforms. Hearing that HCP stands out for its ease of use and provides the functionality you need without making your day-to-day operations overly complicated means a lot to our team. We especially love hearing how valuable the Schedule page has become for you! Being able to see what’s ahead for the week or month while also looking back at previous jobs, locations, and the technicians involved is exactly the kind of visibility we want HCP to provide. When you’re managing a busy operation, having that information readily available can make such a difference. Thank you for trusting Housecall Pro to be part of your business and for taking the time to tell us what’s working well for you. Feedback like this is incredibly appreciated! If you ever have additional feedback, suggestions, or need any support along the way, please reach out to our Pro Advocate Team at [email protected]. We’d be happy to hear from you! Wishing you and your team continued success!

Response from Housecall ProMay 8, 2026

Hi Francisco, I’m sorry to hear there was some confusion regarding your demonstration call. We aim for full transparency with our Pros, and after looking into your case, our records show that you attended the demo on 4/30, were sent the claim email on 5/1, and completed and received the gift card that same day (5/1). We are committed to continuous improvement, so if there is anything else we can clarify or help with, please reach out to us at [email protected]. We’d love the chance to ensure you’re taken care of.