HotelReservations.com Reviews | Read Customer Reviews of hotelreservations.com

HotelReservations.com Reviews | Read Customer Reviews of hotelreservations.com

HotelReservations.com reviews

462 approved reviews, newest moderated first

Harold
Oct 22, 2014
I got an nonrefundable reservation refund
When I clicked to make the reservation the page loaded with service not available try again latter. So in the end I got 2 non-refundable reservations but they refunded theirs
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Sylvia
Oct 21, 2014
it was not a good experience.
It took me 30 mins. To find the hotel online. Very confusing site. Had a lot of trouble getting back to the site. I know Hilton properties are good, inexpensive places to stay because I have stayed there many times but was hard to find online.
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Mike
Oct 21, 2014
Lady at the front very friendly checking in !
Nice place to stay. Kim park your car here and feel safe. Very clean, coffee and wake up downstairs, everybody's at the front deskvery friendly.
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Paula C.
Oct 20, 2014
convenient to all the activity
Stayed at Sam's for a family reunion because it was convenient to family members who live full time in Vegas. Great location to all of Vegas and surrounding areas. Hotel was clean and very secure. Lisa at the front desk and ladies in gift shop were super helpful and Saundra at Firelight was a hoot for our big party. Will definitely be back!
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Barb
Oct 20, 2014
EASY AS FALLING OFF A LOG
It was very easy to make reservations online at the Colorado Springs Doubletree Hotel. It took me all of 3 - 5 minutes to make the reservations, print and be off to something else. The location is shown on the website and allowed me to have confidence that the location is where I desired and would be easy to drive from I-25.
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Steve K.
Oct 20, 2014
Questionable
Book a room no problem. Cancel a mistook end room, very discouraging. Agent hung up on me. She was putting me thru severe questions as if I had no right to cancel.
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Jerilyn B.
Oct 17, 2014
HELP is rhe only thing I can say.
The booking was easy, the room was not. The room was misrepresented , it was actually pretty much a dump. For a Motel 6 it was awful. We asked for a pool there was none, we asked for breakfast, there was none. The beds were bad , the bath was worse. It appeared they had painted, and painted everything, stool, tub, walls,etc. There needs to be a better way for them to show the real deal.
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Catherine
Oct 15, 2014
Misleading!
When I booked, I didn't see it clearly marked that rates were in USD. Neither did I see anything about extra charges that have gone through on my credit card. I have since cancelled the reservation and hope all charges will be reversed on my credit card.
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