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HotelReservations.com Reviews | Read Customer Reviews of hotelreservations.com

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HotelReservations.com

HC

HotelReservations.comReviews of hotelreservations.com

2.6462 reviews
Hotels

HCHotelReservations.com2.6

Reviews462 About Contact

Overall score

2.6 out of 5

Poor

Average of 462 reviews

Distribution

5★26%
4★13%
3★6%
2★7%
1★47%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 259-4435
hotelreservations.com
[email protected]

About HotelReservations.com

Our name says it all. This is what we love to do. HotelReservations.com has been helping customers worldwide since 2003. With over 190,000 properties worldwide to choose from, including independent and major hotel chains, you can count on HotelReservations.com to help you with your next trip. Our reservations services are available through your computer, mobile and tablet devices or you can call our 24/7 reservation desk. We look forward to helping you with your next Hotel Reservation

HotelReservations.com (hotelreservations.com) has 462 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Website: hotelreservations.com
Category: Hotels
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 42% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HotelReservations.com reviews

462 approved reviews, newest moderated first

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Joseph
Nov 3, 2014
Easy
Great website
Report
Edward L.
Nov 2, 2014
email went to junk mail at hotmail
I have yet received an email confirmation!. Also, luckily I printed out this page even though there was no indication to do so. The printed version was just this page with all the misc stuff also. Reservation making procedure great. RECEIVED EMAIL BUT WENT TO JUNK MAIL. SORRY, DISREGARD PREVIOUS COMMENT
Report
Donald R.
Nov 1, 2014
The process is MORE difficult than the older process!!!
Good Location for football games
Report
Tamra
Oct 30, 2014
This is to confirmed that the HotelReservation Is the best
My Dear good friend this to inform you that we have found a best Hotel Reservations they are the best . please do hesitate to use their service. Best regards.
Report
Jeffery
Oct 28, 2014
Did not ask for honors number or AARP membership
Why have programs if they are not honored
Report
JAMES R.
Oct 25, 2014
Nice Discount
Wanted a specific hotel for 2 nights. Got what I wanted with a 12% discount over the hotels best offer. Can't beat that with a stick!
Report
Rosemary
Oct 23, 2014
Easy Peasy!
I - 2- 3 and done!
Report
Thomas
Oct 23, 2014
Reservation completed but wrong.
I put in info and clicked search. The hotel was found but the departure date I typed in was wrong. I went to it and clicked the day before and it was changed to correct date on screen. After I selected and booked room I did not notice that it went back to original incorrect departure date. Therefore I had reservation with wrong departure date. If it changed to correct date before I booked room...why did it revert back to incorrect date when I booked??? Now I called to correct it and found that the policy is NO changes. Now we owe for an extra day that we can't change!
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