T H.
Really loving Smartbnb
Really loving Smartbnb, results were immediate, and it does everything I need it to.

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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T H.
Really loving Smartbnb, results were immediate, and it does everything I need it to.
Antonio J.
Since I'm using Smartbnb that my problems drop a lot. I have 7 listings on Airbnb and and now my work is much easyer. The auto messages work perfectly, and the new featuring of detecting answers from guest is amazing. Every day in the morning I go to my e-mail to see the market reports, gives you a sight on how your listings are in search results, gives you a general idea. And I love the SMS for team members, I have for the cleaning team, everyday they receive a sms with the houses they need to get ready for check-in in the next day, you can program each message with the information that you want, check-in hour, name, country, number of guests, how many nights, and more... You should try the free trial, no card needed for trial, and after that you will see that you cannot leave without it. I really recommend it, and the assistance is great.
Montbleu Suites G.
Good to increase visibility in Airbnb, level of responsiveness towards guests (with less effort, save time) and taking note of listing daily ranking. Those will results in improving guests review (and if your listing is really good onsite, superhost is just around the corner for you). Highly recommended!
customer
Great system
Shevi
I love using Smartbnb! It's very well designed, Saving me hours a day, and lots of energy and headaches. I know my guests are getting instructions to the house. I know they are being asked what time they arriving. I know they are asked to leave the key in the room when they leave. I know every inquiry is answered within seconds. And every reservation is welcomed with my personal greeting. I love the assistance with the reviews. and the market analysts tool is extremely helpful in getting to know my place in the market. My guests are expressively happy with my prompted responses, and the rare incident of an answer that does not exactly match the question was never a problem. People just assume I missed something. and they send the question again. I also encountered some smart programming which made me really happy - like when the same guest booked 2 rooms. smartbnb refrained from sending double automatic greeting. and left it up to me if I would like to do it manually. All and all - amazing tool, thank you so much! I am a huge fan.
Tyler W.
I have used Smartbnb for a few months and love it. It is by far the best platform for the money. Would highly recommend!
Marykay M.
Smartbnb has been invaluable between the messaging which allows us to respond to our guest queries, bookings, etc. instantaneously and the daily Airbnb search metrics! It has had a material impact on our approach to pricing by providing helpful information as to where we are appearing in search results. We highly recommend!
Ken
Best service ever