UrbanNashville
So far so good
So far so good, using the review feature and marketing reports - will be using much more soon!

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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UrbanNashville
So far so good, using the review feature and marketing reports - will be using much more soon!
Ramona W.
Many useful functions to improve Airbnb business.
customer
hoping you will have more function
Chandler
I don't necessarily see the value proposition of paying $18/month for automated messages (which can only be used in certain circumstances) and "updating" my calendar. Trying it out for one month but not sure if I see the return on my investment.
Response from HospitableOct 23, 2017
Thanks for becoming a customer Chandler! With your current setup, Smartbnb has saved you already an estimated 3 hours of your time in just 21 days. The value will only get higher as you will automate more with us. Smartbnb will help you improve your position in search ranking, not only by updating your calendar (a known Airbnb SEO trick), but also by reducing your response time (in particular to inquiries and requests to book). A fast response will also increase your conversion rate, as 57% of Airbnb guests will move on if they are not given a reply within the day (in their timezone), especially as our messages can be tailored on the fly to your guest, and the questions that have been asking. Be sure to reach out to our support team if you are interested in maximizing the value of your Smartbnb subscription!
Bree H.
Amazing service worth every penny! Just wish it was apart of the Homeaway/VRBO platform too!
The M.
Great platform and super useful!
customer
Very useful!
Emil
Pierre is a magician just like Smartbnb. You provide him with feedback and within hours the issue is fixed. He is building an amazing product that is a no brained - must have - for all people that deal with Airbnb (and hope soon with other platforms).