Roger L.
Starting to be a necessity for my …
Starting to be a necessity for my property management needs. My favorite part is that Pierre is quick to reply, answer questions, implement and take suggestions. He is a one man wonder!

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Roger L.
Starting to be a necessity for my property management needs. My favorite part is that Pierre is quick to reply, answer questions, implement and take suggestions. He is a one man wonder!
Susan A.
As an Airbnb host of two years this is by far the best product I have come across to help us manage our listing. Of all the upgrades we've done to our property, signing up for Smartbnb was by far the best value for money! From the day we signed up, we've seen the ranking of our listing go up. We have gone from being listing at 93 to being listed at 34 and the only thing that we've done differently was use Smartbnb. We call it our secret weapon. We now get a report of where our listing ranks every morning which helps us gauge our pricing. By far the BEST Airbnb product out there! Susan and Graham, Banstead Cottage, Bermuda
Kris
Smartbnb is a super system! It saves time, helps me keep the cleaning organised and allows me to free up time. There is always super friendly and helpfull people to answer all my questions, and I can not recommend this program enough!
Svet P.
Pierre takes pride and ownership in SmartBNB. It has been an absolute pleasure working with someone who is, smart, funny and believes in his product. We used guesty in the past, but Smartbnb is a superior experience at a better rate. Over the past few months, we have requested several features, which Pierre implemented within the span of a few days. You will not find better service anywhere. If you take pride in delivering top notch service, you will contact SmartBNB today.
Jota Z.
Since starting using a smartbnb it was a life changer. It´s worth every single €. Easy to work with, and you do not stress out that somebody is going to write you in middle of night or when you are out of signal...GREAT TOOL for Airbnb messages.
Esha F.
Great service. Pierre is very helpful at all times
HostKeep Property M.
As a property manager with over 50 listing, keeping on top of guest communication is one of the critical tasks for our business. Smartbnb has transformed what was previously an incredibly time-consuming activity to one that takes care of itself. A life changing app!