HospitableReviews of hospitable.com

For all i know, this is a great platform. I have 2 apartments across booking.com & airbnb. This platform was unable to connect them together, connect to the platforms properly and when i asked for help, they deliberately replied with very unhelpful comments. If you have issues, nobody can help you until they turn up for work. They don't work weekends. If you have a problem with their service (and bookings for your properties), they wont be able to help until Monday morning. If i sent a support request that their merge properties function isn't working, they reply "did you try our merge properties function? When i told them i felt like they were not helpful at all, they just replied sorry you feel that way. Frustrated is an understatement. I wanted to really like this platform but lack of support and customer experience focus has let them down in my case. UPDATE : Thanks Zach for the reply. If only someone with your attitude dealt with me when i originally raised the issues i was experiencing, sorry for the 1 star but my review was honest and will hopefully help hospitable improve too.

Great experience with the direct booking I wish it had spot for payment options to my Zelle, Cashapp, or PayPal account.

We've tried a few Channel Managers for our 3 Short Term Rental units. We have not been overly successful or impressed with any of them. I was referred to Hospitable by a friend who raved about its messaging system. I didn't think was a real necessity (boy was I wrong). Their messaging system is a HUGE time saver. I can't believe we didn't get on board sooner. And it works! Their sync system is also great. No more waiting for the API on VRBO to kick in with less than 5 properties. It works immediately which is good on the nerves. I also like their tech support. They are friendly and helpful. All in all, we are very, very pleased with Hospitable.

This has saved me time in the oodles. I highly recommend this service so that your guests feel attended to and you get your life back. You can always communicate extra if you want, but this can cover your usual messaging that repeats without you having to do it. Highly recommend everyone use this!

Great platform, easy to use and saves me so much time! I get so many reviews saying how I always am quick to reply, because of Hospitable.com :)

I have been using smartbnb for 2 years and it has saved me a lot of time not having to write messages for my Vacation rentals. Especially, new booking and when guest leaves my property just before the end of their stay.

Smartbnb has been an integral part of our success in our first year in the short term rental industry. The tools that we are able to utilize make management a breeze. Their support team is quick to respond and resolve any issues that arise. 10/10 Strongly Recommend!

If you are serious about your short term rental business smartbnb is an absolute must!!! It not only improves your service to your customer but also allows you to better manage your key operational tasks and increase your income! Can’t recommend smartbnb enough!!