HospitableReviews of hospitable.com

Once you have more than 1-2 properties, Hospitable makes managing properties and guests much easier and less time consuming

I love Hospitable, it makes my life so much easier as a host and I’ve always gotten raving reviews on how responsive I am when this app does 90% of the heavy lifting for me. Highly recommend it. The app is also very thoughtful so user-friendly, even for an amateur like me, but has very advanced functions once you elevate to a more advanced host.

Decent system, apart from a very bad connection with VRBO! then the real thing, is there is virtually no customer service at all. then they get you to buy priority support and promise answers within 12 to 24 hours, which has never happened in the year I have been using them. first it took 2 months to get onboarding support, then it took a few weeks for them to set up VRBO. then out of nowhere a year later the VRBO connection stopped working, so I reached out 6th of june that hospitable wasn't updating the VRBO calendar. I had not made any changes at all. I reached out on the 6th of June and I got an answer on the 17th of June (I PAY FOR PRIORITY SUPPORT) and I explained that this is completely unfair that I get answered 11 days later and explain the issue with VRBO calendar. the agent start gaslighting me saying that I must have other calendars and proceeds to tell me that I need to sort this out instead of giving helpful support then I got ignored till the 20th and got a reply from Cindy, I replied to her repeating it all again. she ignored me completely and then I got another automated reply saying this would be closed on the 22nd and asked if I needed more assistance without any help up to this point. then Jose joined the support and again told me it was my icals or calendars, even though I had never changed anything. just shifting blame to me from their system. since me replying he has actively ignored me and I can see he is online. the company wont refund me the priority and wont help me with this this whole month! I hope that they look at this and maybe I can get some priority support I have been paying for by taking this public. UPDATE: its been the whole month of June, and they are not admitting to ghosting me, and not intending for that to be the experience, and furthermore sending seriously bad instructions that no one can follow. I Can't recommend anyone joining hospitable as they wont help. Update: Just found out that the system has been reporting the cleaning fee split incorrectly all year and when I asked their customer service for assistance in identifying how much less I have been paid in the owners statments it took 18 days to be told to fix it myself, even though I cant see the cleaning fee for any months prior to August. I was promised it would be fixed and to get the total number but neither has been done. I pay for the priority support and they dont seem to care at all that my business is being damaged by their system Also - I set up all the agreements with hospitable during on boarding, but was lied to as its not behaving as discussed and then they won´t help rectify their mistake and shortcomings in the system!

This company has a lot of anonymous reviews. I know they are false as the content used in the reviews I deal with every day. They express the positive support for example, It took 5 days just to get a reply from support on my calendar not working! Not sure how this many anonymous reviews made it past google as I have never seen a business with so many. One even states that they are part of the company. So i guess employees now review as well?? Make sure if you post this to make me anonymous!

A bit of a learning curve, but after getting the hang of it, it is so great. I am self managing our beach house, and this software makes this doable, I could absolutely not do all of it myself. teh automated messages are great and guests love the quick response. The calendar is easy to navigate. love having all messages in one spot between different platforms.

I evaluated several PMSs before landing on Hospitable. Best decision I could have made, no regrets. It's got all the capabilities I need and then some. They've even got a Marketplace for property managers that has helped me get new co-hosting clients. They have a vibrant and active user community. And they're the most agile product development team of any of the PMSs I evaluated. I've been with them about a year now.

Hospitable is een geweldig programma wat mij ontzettend goed ondersteund in de verhuur van onze appartementen. Het is helder, pro-actief en zeer accuraat. Met name de dynamic pricing tool, het contact met de gasten etc. Ik raad een ieder dit platform aan die iets overweegt om een bezit te verhuren.

Hospitable's tools are critical for running our STR. It has made every aspect a breeze from scheduling, pricing, on and off seasons, message scheduling, cross platform calendar management, rental agreements, and coming soon, cleaner management. Without this amazing tool, we wouldn't be running our STR.