AviDoro
This website is an absolute scam
This website is an absolute scam! They told me the product was an import and would take a long time to ship and yet I received the same product from Amazon in two days. It was also much cheaper on Amazon. They refused to answer my emails and blocked me on social media. They only answered an email when I threatened a dispute and it was only to tell me they wouldn't speak to me because of the threat. Tracking never updated at all. When I did finally get a package from them it was not what I ordered and I was unable to dispute because all the tracking information (that I did NOT have access to) showed was that I did receive something. They are rude to their customers and only want your money. They don't care if you get what you ordered or not as long as they get paid. Edit based on reply: I clearly stated in the review that when I attempted to contact the help desk they refused to reply until I threatened a dispute and then blatantly told me they would no longer respond. So the merchant replying to tell me to contact the help desk is ridiculous.
Response from horrormerchFeb 25, 2023
We are not able to offer purchase assistance via third party platforms. If you have a question about a purchase or PREORDER item, please contact the helpdesk on the website at https://horrormerchstore.com/pages/contact-us as we are unable to directly verify information related to your account or purchase. However, if you did file a dispute with your credit card company - you would have been refunded directly by them. This also halts any further support from us for forcing a refund via your billing provider.