HoneydewReviews of honeydew.com

They are poor at managing iPledge. They could not locate my iPledge account, I have had my number for 20 years. I spent three days attempting to open access for them. A very nice CSA at iPledge explained I had done all that was required by a patient, it was up to the staff at Honey Dew. I had a hysterectomy in May, 2002 and my health records no longer had it active. I had my doctor make my surgery part of my notes and it was not enough. I am 69 years old, no uterus, no cervix and on HRT. HRT threw a wrench in the works….no effort to get this verified by their staff. I am not sure if video chat is the way for health care. It is a sour note for me. Good luck, I do not recommend this site. There are not enough coordinators or they have not been trained. Dr. Spitz sure has thing going on here…PT Barnum once said, “there is a sucker born every minute.” I hate leaving these kinds of notes. Everyone deserves praise for a job well done or attempting to do a job well. In this case this review is well deserved in poor patient management.

Before honeydew, getting on Accutane through a traditional medical outlet was a total headache and had so many more hoops to jump through. I found that Honeydew was way more accessible and accommodating especially as a student in college. The care team is literally so helpful and responds almost right away. Also you talk to real people and avoid dealing with frustrating ai chatbots so that’s a major plus!

They made this process super easy, explain everything in detail, and at such an affordable price. I cannot recommend them enough!

Honeydew is amazing to work with. They’re so nice, helpful and responsive. Getting your medication is very easy and convenient.

I have nothing but positive things to say about Honeydew! I use it for myself and both of my kids, as we all struggle with skin issues. I was initially drawn to the convenience, as we're a busy family and going to a ton of in-person medical appointments just isn't feasible. But the benefits have gone far beyond the convenience. Our Care Coordinator RoseAnn is so attentive, responding to any questions we have lightning fast. She has saved me so much time and stress just by being so helpful! And our provider Janelle Marino is so great, especially with my son, whose acne has caused him a lot of anxiety. It has been a relief to be able to get timely treatment for him from a provider who shows a lot of kindness and empathy too. I truly think Honeydew is worth every penny and am so grateful for how much it's helped my family and me!

Amazing team I have had through the process. Explained everything in detail and answered every question I had. I’m 41 with back acne and never took my shirt off in public for that reason. That’s all changed now and can’t believe how amazing my skin looks. Thank you so much!

The product is amazing and the service I receive from the Honeydew staff is superb!

They said they do not charge until you are prescribed a medication. This is not true, you must pay for their membership to complete sign up. I paid for a 4 month membership at sign up. I was not able to use it and called their customer support to see if I could get a refund if I canceled. They said yes and to cancel through the dashboard and email the address they gave me for the refund. I did not receive any services, have an appointment, or get a prescription. I followed their instructions. They are now saying their customer service is not able to say if they give refunds and they are keeping my money because I was in the "waiting" period, the 30 days before you have an appointment. That would be like if you scheduled a doctor's appointment for a month in the future and canceled it and they charged you a couple hundred dollars because you had already had the privilege of waiting a couple weeks, that after a couple more weeks would lead to a doctor's appointment. Absurd. Predatory advertising and sign-up.