HoneydewReviews of honeydew.com

My care coordinator Kiani S. has failed to send medication on time after I gave over 3 months of heads up that I would need medication by the 24th of the month because of an upcoming trip overseas. I did my part even paying/completing my bloodwork a month early and paying for the extra month subscription. She then refused to accept any responsibility or even apologize and now refuses to send medication even though my subscription is active. Please check our chat logs. She is being very passive aggressive, using HR speak, and sending little smiley emojis after canceling my medication order. Absolutely horrendous experience on my end as a customer.

The team submitted my pregnancy test under the wrong date so now I have to wait without my meds until I can resubmit to fix their error. Disappointed.

Overpriced and expensive. Honestly better off getting it from a random website. They say it’s 50$ then they prescribe you more then one day ends up costing like 100$ a month plus 60$ to even have the subscription, plus another 50 for blood tests, then they drag the treatment out for 11 months so you end up paying a accumulative of 1k or more just go to a dermatologist or get it elsewhere if you need it.

I’ve been paying for almost three months now and still not on accutane. I thought online would be a little easier and more helpful with my schedule as a full time working mom of 2 littles. It’s not convenient, just take the time and wait at the dermatologist. The amount of wait time and the short windows to get labs/pregnancy test done is very short. If you miss a window, back to waiting to take another test. Either sign up as a man or just go to the actual dermatologist. I’ve been on accutane before so I knew what to expect as a woman and the IPledge abstinence thing. I just want to clear up my acne at 40 and feel a little confident every day. I will note, the nurses and doctor are extremely great and supportive. It’s just the process. If I were to try this again, I’d sign up under my husbands name and secretly take his pictures.

Honeydew has social ads that make getting accutane simple, quick and easy — that is not the case, and in fact, upon submitting the questionnaire, history of acne and photos, they initially stated I wasn’t in need of a prescription (I had moved to a new state and was in between dermatologists and needed to re-up my accutane). There’s multiple fees in addition to the drugs. Every month something is wrong on the provider’s side, my pharmacy has such a difficult time with them. The chat function from honeydew seems like AI half the time — I do not recommend

This has been one of the worst companies I have ever had to deal with. Very little communication at the beginning of what needed to be done which delayed getting care. My daughter was in college in a different state and communicated that she would be moving for the summer and honeydew did not take the proper steps to ensure her medication would not be interrupted. Getting her prescription filled has continually been a problem, with prescriptions getting canceled for no reason or the wrong doctors sending in prescriptions. I’m giving 2 stars and not 1 because they have always been very nice on the phone and seem sympathetic assuring us the the supervisor will take over to make sure things are communicated but then that doesn’t actually happen. I call almost every month with a problem and it is beyond frustrating. We chose honeydew because we thought it would be more convenient than seeing a dermatologist in person and it has been the biggest headache ever. Skip this company and just see a dermatologist in person.

Late to remind me on due dates, messed up my prescription so I’m having to stay another month on 40mg vs. 60, inattentive to my notes on monthly updates.