Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Gerri B.
Jul 27, 2023
Ana quickly help me resolve my…cancellation
Ana quickly help me resolve my subscription. I've been trying to cancel for months now, but the system would not recognize my email/account information. I needed to cancel as my dog passed away last year.
Response from Honest PawsJul 28, 2023
Thank you for sharing your experience and reaching out to us. Your feedback is highly appreciated, Gerri. We're happy that Ana was able to quickly assist you and resolve the issue, indeed she's one of our best colleagues here. If there's anything else we can do to support you during this time, please don't hesitate to let us know. Our thoughts are with you. ~From your Honest Paws Family 🙏🏻🤍
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DB
Jul 27, 2023
There was little to no wait time before…
There was little to no wait time before my call was answered. MIriam was quick to respond to my question as I am a new user. Then she asked if I had any other concerns. She was polite, friendly and knowledgeable.
Response from Honest PawsJul 28, 2023
Thank you for taking the time to share your positive experience with us! It's great to hear that Miriam was able to assist you promptly and provide you with helpful responses, she's one of our great colleagues here! If you need further assistance or have any concerns, please don't hesitate to contact us. We're always here to help you in any way we can. ~From Your Honest Paws Family 🙏🏻💖
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Jmtemond
Jul 26, 2023
Great
We love Honest Paws! I feel confident giving this to our pup!
Response from Honest PawsJul 28, 2023
Thank you for your kind words and your trust in Honest Paws! We're thrilled to hear that you love our products and feel confident giving them to your pup. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and your pet! ~From Honest Paws Family 💖
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Cathey L.
Jul 26, 2023
Such a nice person
Such a nice person! Answered my questions after listening to me! Stellar 😊🐾
Response from Honest PawsJul 28, 2023
Thank you for sharing your positive feedback with us, Cathey! It's fantastic to hear that Omar was both friendly and attentive to your inquiries, he's indeed one of our assets here! Your kind comments are greatly appreciated, and we're always here to assist you with any additional questions or concerns you may have in the future. ~Your Honest Paws Family 💖
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Jeff T.
Jul 26, 2023
Really helpful and professional
Really helpful and professional. I will continue to keep your products in mind for my dogs health.
Response from Honest PawsJul 26, 2023
Thank you so much for sharing your feedback, Jeff! and thank you for giving our product a chance to be part of your dogs regimen. Please don't ever hesitate to reach out should you need anything in the future. We'll always be here to help! ~Your Honest Paws Family 💖
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Andrea
Jul 25, 2023
Great Customer Service
Have always gotten a prompt and thorough response when I've emailed for help about an order.
Response from Honest PawsJul 26, 2023
We're glad to hear you are satisfied with our product and service, Andrea! Thank you for sharing your experience with us and we hope that the product is working well to your pet. Please let us know if you need anything and we'll be here to help you out! ~Your Honest Paws Family 🙏🏻💖
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Misty Hunley M.
Jul 25, 2023
I have never had any issues with this…
I have never had any issues with this company and any time I have had questions anyone who has anwered the phone has been super friendly and very helpful. today I had to call because I ordered the same product I always do and today i recieved an email telling me that i had signed up for autoship I do not remeber doing that so Omar helped me get that fixed. Thanks again Omar you are very appreciated.
Response from Honest PawsJul 26, 2023
Thank you so much for your ratings and feedback, Misty. We appreciate your support and business with us! We're super glad to know that Omar has helped you promptly regarding your concerns. If there's anything else we can help you with or you have anybquestions, feel free to reach out. We'll always be here for you and your pet! ~Your Honest Paws Family💖
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Kacy
Jul 25, 2023
Excellent customer service
Omar was quick to respond to my question and offered additional help if there was any needed. He even followed up with another email. I was grateful to have such excellent customer service. My dog has already taken his first dose of his CBD oil and is very happy!
Response from Honest PawsJul 26, 2023
Thank you so much for taking the time to leave such a positive review, Kacy! We're thrilled to hear that Omar was able to assist you promptly. Providing excellent customer service is our top priority, and we're glad that Omar's dedication shone through in his interactions with you. We're also delighted to know that your dog is already benefiting from the CBD oil. If you have any further questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for sharing your feedback. We truly appreciate it. ~ your Honest Paws Family 💖
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