Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Amelia
While I think the calm bites work well, their subscription service is a ripoff. The longest period for a subscription is every 60 days and you do not receive a notice BEFORE it ships. My dog gets one mini per day. A bag last a long time. I purchased 3 bags to avoid shipping charges. Now I have a subscription for every 60 days. There is no way I need another 3 bags 60 days later. If they had notified me, I would have delayed the subscription. BUYER BEWARE!
Linda
I am still having difficulty with a subscription rhythm, due to our changes no doubt. I need two bottles of (feline) CBD oil every 30 days, but it looks like I have two subscriptions, one for 30 and one for 60 days! It's very confusing, and I suspect due to my difficulty in having a deep conversation with staff.
Consumer
My dog goes thru bouts of diarrhea and vomiting. That’s why I decided to try your probiotic. But while taking it she had several days of the diarrhea/vomiting episode. So my vet gave me a prescription strength containing 10 billion colonies. So after that was gone I ordered OTC version 5 billion colonies. But the colonies were totally different than yours. So I am staying with that right now. Not sure if yours made her not feel well or if it was a coincidence. That’s the story.
Douglas
The calming chews are fine. They seem to help somewhat in calming our Golden Retriever's car riding anxiety. But, don't bother paying extra for expedited delivery. I ordered early Wednesday morning and received notification of expected delivery sometime the following Tuesday. A week? Doesn't seem so fast to me. Save yourself the disappointment and a few bucks.
Response from Honest PawsSep 9, 2024
Thank you for sharing your experience with us, Douglas. We're sorry to hear about your shipping issue. While we're disappointed to learn that our service didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. Please feel free to email us so we can further help you out. We're always here to help! ~Gina 🐾
Brandon R.
For large dog breeds, the quantity per package is too small. The product does work as advertised.
Response from Honest PawsSep 3, 2024
Thank you for sharing your experience with us, Brandon. We're sorry to hear that the package is too small for you. While we're disappointed to learn that our product didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. Please feel free to email us so we can also recommend other products. We're always here to help! ~Gina 🐾
Jim S.
Product was delivered quickly and in good condition. Couldn't tell if it had any effect on my dog.
Response from Honest PawsAug 28, 2024
Thank you for sharing your experience with us. We're so happy to hear that your product was delivered quickly and in good condition! I hope your dog will love it too. This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
Karen L.
My dog Sampson wouldn’t eat the CBD treats, no matter what I did to them to get him to eat them!
Response from Honest PawsAug 8, 2024
Thank you for sharing your experience with Honest Paws CBD Bites, Karen. We're sorry to hear that it hasn't provided the relief you were hoping for your dog. While we're disappointed to learn that our product didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
Steven S.
You guys email me every day, I do not need or want daily marketing emails. Please stop The product is great and your customer service was cool, just knock it off with all of the emails. Thanks
Response from Honest PawsAug 6, 2024
Thank you for your feedback, Steven. We are sorry to hear about our marketing emails. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
