Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Consumer
Quick and professional response, really helpful and compassion.Thanks guys for your work.
Response from Honest PawsJul 21, 2023
Thank you so much for sharing your experience with us. We're delighted to hear that we're able to help you with your concerns. If you ever need anything else, please don't hesitate to reach out! -Your Honest Paws Family 💖🙏🏻
Gwen
This product and the company are great. My dog had Cushings disease and the CBD helped alleviate his symptoms. Shipping was prompt and they were very helpful and responsive to questions.
Response from Honest PawsJul 21, 2023
Thank you for your feedback, Gwen! We're happy to hear our product was able to help your pup. We hope for the best outcome for your dog. Should you need anything else, please feel free to reach out! -Your Honest Paws Family 💖
Moyo
Ramiro answered quickly and answered all my questions
Response from Honest PawsJul 21, 2023
Thank you for sharing your experience with us, Moyo! We're happy to hear that Ramiro was able to help you with your concerns, indeed he's one of our best colleagues here at Honest Paws and we will share to him as well. If you ever need anything in the future, feel free to reach and we will be here to help! ~Your Honest Paws Family 💖
Katie H.
Very helpful customer service.
Response from Honest PawsJul 21, 2023
We're happy to hear that you are satisfied with our service. We appreciate you and your support. Feel free to let us know if you need anything and we'll be here to help you every step of the way! ~Your Honest Paws Family 💖
Brandon H.
Miriam was exceptional in helping me cancel my subscription. She was very informative and gave me great information in a very prompt manner.
Response from Honest PawsJul 20, 2023
Hi Brandon, Thank you so much for sharing your experience with us. We're delighted to hear that Miriam provided exceptional assistance in helping you regarding your subscription, she's indeed one of our best colleagues here at Honest Paws. We always strive to provide our customers with the best experience and appreciate your feedback! If you ever need anything in the future, please don't hesitate to reach out. ~ Your Honest Paws Family 🙏🏻😊
Sharon R.
I contacted Customer Service and spoke with Ramiro and he went above and beyond what I expected. This company is very service oriented and makes sure the customers are happy.
Response from Honest PawsJul 20, 2023
Hi Sharon, Thank you for your wonderful review! We're so grateful for the kind words you provided, for Ramiro, he is one of our best colleagues here! At Honest Paws, we prioritize customer satisfaction and strive to provide exceptional service. Your happiness is our utmost priority. If there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help! ~Your Honest Paws Family🙏🏻💖
Shannon R.
Ramiro provided excellent customer service and even provided follow up! Very happy with this company!
Response from Honest PawsJul 20, 2023
Thanks for sharing your experience with us, Shannon! We're glad you are satisfied with the service provided by Ramiro, he's one of our best colleagues here. We highly appreciate your kind words and we'll surely share this with the rest of the team. We're here for you and your pet anytime, so feel free to reach out! ~Your Honest Paws Family 💖
Bev
Miriam is an amazing asset to the customer service team! She gave me very helpful information in my first email. She reached out again to check and see how it was going after a bit of time. I really appreciated the follow up. She is so professional and helpful not to mention knowledgeable!
Response from Honest PawsJul 20, 2023
Thank you for your kind words and for sharing your review with us, Bev! Miriam is indeed an amazing asset to our team. We aim always to make sure our customers are satisfied and taken care of. If there's anything else we can assist you with, please don't hesitate to reach out. ~Chrissie 💞
