Antonio T.
It was a very easy experience
It was a very easy experience. No haggling they approved the work and it got repaired. Great customer service!
Response from Home Warranty Inc.Nov 3, 2025
Honored to serve - thanks for sharing!
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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694 approved reviews, newest moderated first
Antonio T.
It was a very easy experience. No haggling they approved the work and it got repaired. Great customer service!
Response from Home Warranty Inc.Nov 3, 2025
Honored to serve - thanks for sharing!
Conor
Don’t like that you guys count caulking as an adequate repair. It’s not.
Response from Home Warranty Inc.Nov 3, 2025
According to the tech, this is the proper repair and the unit is working again. Should you have further issues, please reach out.
customer Miguel G.
I am very satisfied. With your service. Are all I will very highly recommended .
Response from Home Warranty Inc.Oct 30, 2025
Thanks for the review and recommendation!
Joseph
Contracted a guy from a different state and then made me pay the increased labor costs due to travel time. Home Warranty agreed to put money towards a new thermostat but I never got any of it. Complete scam.
Response from Home Warranty Inc.Oct 30, 2025
Thanks for the feedback - we show the reimbursement check was processed 10/27 and is en route (we received the bill on 10/24) - am also looking into the dispatch cost and will follow up.
customer
Easy and prompt to work with.
Response from Home Warranty Inc.Oct 29, 2025
So glad to hear you had a good experience - thanks for sharing!
customer
Easy process
Response from Home Warranty Inc.Oct 28, 2025
Appreciate you sharing about how easy the process was!
Ardell B.
Very good! thank you!
Response from Home Warranty Inc.Oct 28, 2025
Thanks for sharing about your experience!
customer
Easy to work with! The process was quick and easy!
Response from Home Warranty Inc.Oct 28, 2025
Quick and easy is what we aim for - thanks for the review!