customerTara
Ice Maker
Timely attention to our warranty issue!
Response from Home Warranty Inc.Jan 19, 2026
Love the feedback! Thanks for sharing.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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694 approved reviews, newest moderated first
customerTara
Timely attention to our warranty issue!
Response from Home Warranty Inc.Jan 19, 2026
Love the feedback! Thanks for sharing.
customer
Very easy and fast processes for reimbursements
Response from Home Warranty Inc.Jan 19, 2026
Thanks for the feedback!
Geraldine P.
I thought the coverage would be more. The plumbing part of the bill was $859.69 and the electric was $100. They only paid $350.00. I thought they would pay at least half of the cost.
Response from Home Warranty Inc.Jan 20, 2026
So sorry to hear you were not satisfied. Looks like you have our Core plan so we cover Interior Plumbing up to $350 which is the maximum allowed. There is a higher level plan (Executive) with additional coverage. The terms and conditions outline the coverage limits and are publicly available on our website.
customer
It was a great experience fast and friendly
Response from Home Warranty Inc.Jan 15, 2026
Love to hear this! Thanks for the review.
customer
Timely response. Check arrived in 3 weeks.
Response from Home Warranty Inc.Jan 15, 2026
Great to hear! Appreciate you sharing.
Holly W.
The online claim was easy and convenient. Claim person I talked to was helpful. Claim was resolved easily and payment was received quickly .
Response from Home Warranty Inc.Jan 13, 2026
Thanks for the feedback! We appreciate it!
Summer Riverd S.
Over the 3 years that we have had this company as our home warranty company, we have continued to be disappointed in the ever-decreasing quality of service.
Response from Home Warranty Inc.Jan 15, 2026
We are so sorry you are less than satisfied. We would love to know more detail about your concerns so that we may address them. We show close to $1700 paid out in claims over your time with us.
customer
Dependable plumbing came out and talked to my home warranty advisor and got it all set up over the phone real easy process.
Response from Home Warranty Inc.Jan 12, 2026
Glad to hear the process was easy! Thanks for the review.