Michele F.
Quick and simple
Quick and simple
Response from Home Warranty Inc.Feb 2, 2026
Thanks for the review!
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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694 approved reviews, newest moderated first
Michele F.
Quick and simple
Response from Home Warranty Inc.Feb 2, 2026
Thanks for the review!
Renee F.
Need to accept the receipt received from company after talked to technician. It took a few times to get a receipt acceptable to you.
Response from Home Warranty Inc.Feb 2, 2026
As long as the receipt shows what was done and that it was paid, we can accept it. Otherwise it looks like a quote and we have no confirmation that the work is completed. Sometimes a quick call to the tech means we get what we need to process the reimbursement. We regret the extra time it took in your case. Thanks for the feedback!
customer
I filed a claim and minutes later had a response and a plumber to contact. Love the quick response.
Response from Home Warranty Inc.Feb 2, 2026
Great to hear! Thanks for the review.
C P.
We filed a claim as soon as we had a problem with our outlets in our home. Home Warranty responded the very next day. The electrician responded with everything ready to fix and finished the claim process. Just liked how the communication between the two was even more helpful. The whole process was a breeze. Thanks to both we now have our problem solved.
Response from Home Warranty Inc.Feb 2, 2026
Love the feedback! Thanks for sharing.
Kansas C.
Was able to choose company to work with. Process so far to cover cost was easy. Now we shall see how fast the reimbursement gets to me.
Response from Home Warranty Inc.Feb 2, 2026
We process reimbursements within 4 business days and payments by e-check are on option. Love the feedback!
steve S.
Easy to file a claim. Quick to answer phone when tech was in the house, quick claim completion.
Response from Home Warranty Inc.Feb 2, 2026
Love this! Thanks for the review.
Broc A.
The home warranty here was very quick and responsive to everything we were trying to do with our washer and dryer. The only problems that we ever faced were actually with finding an appliance person that would actually do the work since they did not have someone in our area. Additionally, had to call about the second check (for the washer), but once the problem was identified, we got the money within a few days.
Response from Home Warranty Inc.Jan 28, 2026
Thanks for the feedback! We are working to build out our contractor network who will bill us directly - not always easy to find as some want payment at the time of service. Glad to hear you had an overall good experience!
Margie & R.
We had prompt service for the initial call; the workman gave a diagnosis and opinion. We were able to choose whether to repair or replace. We received our check for the replacement allowance within a week.
Response from Home Warranty Inc.Jan 28, 2026
Love to hear this! Thanks for sharing.