Home Warranty Inc.Reviews of homewarrantyinc.com

Helpful! Quick!

Fast and reliable, had contractor at my home with in 2 hours of reporting the issue

Everything was handled quicky as soon as I called. I received my check very quickly once I emailed a copy of my receipt for the purchase of a new refrigerator. Staff I spoke with were all very friendly

This was my first claim, the reps didn’t offer instructions or advice to finalize the process. I had to navigate the finalization myself. And no one offered a working email address until I called customer service rep. Overall, I think the staff could be a little more helpful.

Wouldn't give me claim determination without my phone number. (Why? So they can sell it and maximize their profits?) We had to have our new home furnace inspected by HVAC contractor as a requirement of the insurance company. HVAC had to legally turn off furnace due to CO2 emissions (4 x legal limit). It was cold, so we replaced furnace ASAP. Filed a claim despite reading their policy of only paying out with pre-approval and their contractors. Would not give me a claim determination without my phone number. I called gave it to them. They said they would review and then called back, leaving a message they won't pay because of no pre-approval. Why did she not just tell me that on the phone or just denied my claim without all this (fill in your own words). I would NEVER pay for this service! Ever!

We had an extremely disappointing experience with this company. In our situation, they initially indicated our claim would be covered, but offered a significantly lower payout than expected. Ultimately, they then denied our claim. Throughout the process, it felt as though the outcome kept changing in a way that reduced coverage and responsibility. Now, we’re left with an oven we cannot use without gas leaking. Based on our experience, we would not recommend working with this company. Ever.

My daughter just purchased a home that had an inspection done with Home Warranty Inc. during the inspection, THEY NEVER INSPECTED THE GAS RANGE! After purchasing the home, we immediately smelled a strong odor of GAS upon turning on the oven. Obviously this is an extremely dangerous situation as the oven was defective. We contacted Home Warranty Inc. & they could've cared less about this issue & saying they didn't inspect the range because there was "a pan in the oven" & that gave them an out. Meanwhile, they are NOT covering any costs associated with a repair. I guess it is time to contact the 'Better Business Bureau'. STAY AWAY from this company!

Quick and efficient