customer
quick friendly service that gets my…
quick friendly service that gets my problem solved fast
Response from Home Warranty Inc.Jul 1, 2026
Love to hear this!
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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694 approved reviews, newest moderated first
customer
quick friendly service that gets my problem solved fast
Response from Home Warranty Inc.Jul 1, 2026
Love to hear this!
Savon B.
The process seems flawed. Business spoke bad about having to deal with you and not getting paid. Then I haven't been paid. After your reply , I verified and no I didn't receive anything.
Response from Home Warranty Inc.Jun 30, 2026
We show an e-check was processed and sent to the email address on file with your contract as of 6/26/26. Please check your spam folder associated with that account as well. If you are unable to locate the e-check, please reach out to our Accounting dept by calling our toll free number.
customer
At first I was frustrated, but the support tech recognized this and worked with me to find a solution.
Response from Home Warranty Inc.Jul 1, 2026
So glad to hear! Thanks for sharing.
Thomas
Great people and great service.
Response from Home Warranty Inc.Jun 29, 2026
Love to hear this ! Thanks for sharing.
Brian
Submitting a claim was pretty easy once I found the link on the website which could use a little work. The rest of the process was well communicated.
Response from Home Warranty Inc.Jun 29, 2026
Thanks for the feedback!
Meg L.
One cycle of my dishwasher caused the spinning arm underneath to adhere to and melt on the heating element. Apparently, because one of those things had to happen before the other, you only paid for one item obviously there was no way for me to turn off the dishwasher and know that this had happened in the middle so I would call this one occurrence. Only paying for $150 is extremely disappointing. The rude tone of the person who was very unhelpful on the phone was also very disappointing. It’s very upsetting that I’ve paid for the service to handover with the sale of my home.
Response from Home Warranty Inc.Jun 30, 2026
Thank you for the feedback. We will be reviewing the recording of the call(s) and addressing any concerns discovered.
ML
The ease of my whole experience was 10/10 from my initial phone call to the repair being completed! Everyone was professional, nice and timely.
Response from Home Warranty Inc.Jun 29, 2026
Love to hear this ! Thanks for sharing.
Andrew
Easy to file a claim and payment was quick
Response from Home Warranty Inc.Jun 29, 2026
Love to hear this ! Thanks for sharing.