HomeUnion is a US Real Estate Investment Management firm that has pioneered a stock market-like flexibility for the investment of real estate. The company offers an end-to-end comprehensive solution of property selection, acquisition, management, and sales. You invest, we do the rest.
HomeUnion (homeunion.com) has 69 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
homeunion.com
Website
homeunion.com
Category
Investments & Wealth
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 43% of reviews.
Latest
Most recent review: December 2019.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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From the first time I communicated an interest in home investing to HomeUnion, they were extremely responsive and helpful in acquiring and managing my first investment property. Their professional team went above and beyond to make the process seamless.
Response from HomeUnionJul 5, 2016
Thank you for your review Rick! We are thankful to have been able to assist you in your investment.
JO
Joseph
Great service. Wish I knew about it sooner.
From initial inquiry to tenants moving in our experience as a first time investor was great. Everyone took the time to walk us through the process and make sure we understood the process.
We went from a low single-digit 401k to a double-digit investment property. Now we're hooked and scrambling to save for our next property, and our next, and our next...
Response from HomeUnionJul 1, 2016
Thank you for your review Joseph! We look forward to doing more business with you.
JM
Joshua & M.
Opportunity to improve.
In honesty I'm very happy with HomeUnion. The only concern I have is getting a statement on the repairs and accounting issues. I had to call many times to get information on repairs and the checks for I sent were never accounted for. I had to get complete statements and talk to Mr. Metz ( Who's been great at helping me) about the money that was owed to me. I want to see where the money is going too and a copy of the repair statement. I want to continue to work with you guys but the accounting and repair statements are an area that I want to see improve before i purchase another property. Thank You
Response from HomeUnionJul 1, 2016
Hi Joshua and Mari - Thank you so much for your feedback. We are indeed working on making the accounting side of things more accessible for you and the rest of our clients. I've asked someone from our product development team to call you to get your feedback and needs so that we can incorporate in the development that's already under way. Thank you, again.
TH
Thomas
Simple and smooth experience
We had a very smooth and positive experience with Homeunion. They were very knowledgeable and present throughout the process to take us through all the steps. They allowed us to invest in an area that we were not familiar with and made the whole process very little time-consuming.
We would have not been able to make such an investment without them!
I already recommended Homeunion to several friends who are looking into real estate
Response from HomeUnionJul 1, 2016
Thank you for the review Thomas! Glad to hear you had a smooth experience and thank you for recommending HomeUnion.
CO
Conrad
They do the work
This was my first experience with HomeUnion. They have been very attentive through out the process solve any hurdle without delay. I cold called them after stumbling on their website during an Internet search. I never was pressured . I gave them my objectives and they found homes that fit my needs. They have much better market analysis than I could ever have discovered. I really like the monthly statement. If you have multiple homes in different markets the statement is broke up and gives info on how each market is performing as well as your home. Plus the math is done for you and shows your cash flow percentages with any maintenance and management cost factored in. The work is literally done for you.
PE
Peter
Smooth Transaction
Honestly, was as advertised. Signed up, found a property, closed on it, had some work done on it, and tenant placed & paying. No complaints, thanks...
Response from HomeUnionJun 30, 2016
It is good to hear of your positive experience. It has been a pleasure working with you as well. Thank you for your review!
GR
Grace
good experience with Home Union
I had a very good experience with the purchase of the house in North Carolina. Tom Vondram was excellent, he helped me a lot with the decision making, Gini Swancy, the real estate agent on site, was very helpful and Tabitha who took care of the escrow was knowledgable and nice. Karla Rivas has been very helpful with all that has to do with the rental.
The only thing I have to say is that after my first purchase, I haven't had anybody helping me building a portfolio. I had a couple a calls with Robert Hart but he seems too busy and he hasn't shown any interest in follow up with me. I really miss Tom Vondram. I think if he would be still in the company I probably I would have bought my second house already
Response from HomeUnionJun 30, 2016
Thank you for your review Grace. We greatly appreciate your your input. Your comments have been forwarded and you will be followed up with shortly.
LS
Louis S.
Hu goes out of way to make things right, but the owners portal needs work.
What HU does is complex with lots of moving parts. As such, bumps in the road are inevitable, However, HU goes out of its way to make things right and to improve as the relationship moves forward.
I am therefore happy with things thus far, but the portal needs to be better. I would like to see the following on the portal and NOT have to request them via email:
1. links within the expenses shown on the portal income statement that takes me to the actual invoices, statements, etc that support the expenses. Right now i have to email Jeff Metz and he is so busy that it takes time.
2. Monthly Distribution analysis that has details of all items that make up the monthly distribution, including detailed descriptions of each item. this does not exist on the site, its difficult to calc myself due to the cutoffs, snd it sucks I have to request it. At a mimum, auto email it upon processing the distribution.
3. Detailed statements or simply another area of the site showing activity and balances in the operating account, the security dep account, etc. there is no visibility to this at all on the website.
4. I used to be able to see all detailed transactions with dates on the portal. Ie, detail making up the income statement. But its not there anymore.
Thank you.
Response from HomeUnionJun 30, 2016
Thank you for your review Louis! This feedback is extremely helpful for us. Your suggestions have already been forwarded to our team to improve your experience further.