Joshua & M.
Opportunity to improve.
In honesty I'm very happy with HomeUnion. The only concern I have is getting a statement on the repairs and accounting issues. I had to call many times to get information on repairs and the checks for I sent were never accounted for. I had to get complete statements and talk to Mr. Metz ( Who's been great at helping me) about the money that was owed to me. I want to see where the money is going too and a copy of the repair statement. I want to continue to work with you guys but the accounting and repair statements are an area that I want to see improve before i purchase another property. Thank You
Response from HomeUnionJul 1, 2016
Hi Joshua and Mari - Thank you so much for your feedback. We are indeed working on making the accounting side of things more accessible for you and the rest of our clients. I've asked someone from our product development team to call you to get your feedback and needs so that we can incorporate in the development that's already under way. Thank you, again.