HomebaaReviews of homebaa.com

Response from HomebaaFeb 25, 2026

Dear Customer, We’re truly sorry to hear that your experience has been disappointing. We noticed that we have not had the opportunity to communicate with you previously regarding these concerns. If installation instructions were missing, we would have been very happy to provide them promptly, as assembly guidance is available for this item. Our team has already reached out to better understand the situation and offer assistance. You may also contact us directly at [email protected] so we can address this promptly. Please rest assured that we are committed to resolving this matter in a fair and reasonable way. Best regards, Homebaa Customer Support Team

Response from HomebaaFeb 25, 2026

Dear Customer, Thank you for your patience, and we’re truly sorry for the delay. Your order HB-96002026 has not shipped yet. We have responded to you via email with an update and explanation. The delay is due to the factory holiday schedule, which has affected production and dispatch timelines. As operations resume, your order is being prioritized for shipment. We sincerely apologize for the inconvenience this has caused and truly appreciate your understanding. We are closely following up to ensure your order is shipped as soon as possible. Best regards, Homebaa Customer Support Team

Response from HomebaaFeb 12, 2026

Dear Customer, Thank you for sharing your feedback. We’re sorry for any confusion this situation may have caused. After reviewing our communication records, we can confirm that we replied to your messages within 24 hours each time, and our conversations with you were related only to shipment updates. We never requested any additional payment from you beyond your original order. We would also like to formally clarify that Homebaa does not request payments or personal information through unofficial channels. Any message asking for money did not come from our company. Please be assured that we only communicate with customers through our official contact channels: 📧 Email: [email protected] 📞 Phone: +1 971-612-9344 We’ve arranged for a team member to reach out to you shortly to assist with your order, and we truly hope to resolve this matter for you as soon as possible. Thank you for your understanding. Best regards, Homebaa Customer Support Team