Marieke de V.
Very bad company they run away with my…
Very bad company they run away with my $500

Homebaa is an online provider of quality lighting and a curated selection of fine furniture. We focus on delivering a diverse range of design styles—from modern minimalism to vintage elegance—allowing clients to find the perfect pieces to complement any unique space.With an emphasis on craftsmanship and reliable quality, Homebaa ensures that each product line is carefully selected to balance aesthetic appeal with lasting durability. By providing attentive service and a refined shopping experience, Homebaa aims to help both residential and commercial clients create environments that are both tasteful and inviting.
Homebaa (homebaa.com) has 107 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Marieke de V.
Very bad company they run away with my $500
Victoria
Very satisfied with my experience at Homebaa. I ordered 3 pendant lights. They arrived in good shape, boxed and well wrapped for protection against wetness. Unfortunately the pendant shades did not quite meet my expectations when I held them in my hand. I contacted Homebaa to share my disappointment and asked for a return with refund. Kelly from Homebaa replied right away. She fully understood my situation and accepted a return with a 50% refund as this was entirely a matter of personal taste and not a defect in the product. She even went further to offer I kept the unwanted lights as a gift to someone who could use them to save me from the hassle of shipping them back while still receiving my refund of 50%. I’m very happy with the promptness, the courtesy, and the understanding of the customer’s needs in the way Kelly and Homebaa handled my request. Do not have any hesitation ordering from Homebaa. You will receive courteous customer care with real products shipped and no fake advertising. Thank you Kelly and Homebaa for your integrity, a much valued quality, not often found with many online businesses nowadays! I’m going back to shop at Homebaa for other home products. I found out Homebaa offer a wide selection of other stylish home products besides lighting! Vicki from Connecticut
Response from HomebaaJan 18, 2025
Dear Vicki, Thank you for taking the time to share your detailed experience with Homebaa. We truly appreciate your honest feedback about the products and our customer service. Our entire team strives to provide solutions that prioritize our customers' satisfaction, and we're glad this was reflected in your interaction with us. We understand that personal taste plays a significant role in home decor choices, which is why we aim to be flexible and accommodating with our return policy. Your satisfaction is more important to us than the return shipping costs. We look forward to serving you again as you explore our wider range of home decor products. Thank you for your trust in Homebaa!
Paul M.
I just purchased 9 LED bar lights from Homebaa and they were wonderful. The lights arrived very quickly and their communication about every step was exceptional. Once we had the lights installed, I am blown away with how beautiful they are. As a matter of fact I’m just about to order more. I will certainly be ordering from them again in the future
Response from HomebaaOct 31, 2024
Hi Paul, Thank you for your sincere review! We’re so glad to hear that you’re pleased with the LED light bars and appreciate our delivery speed and communication. Your feedback means a lot to us and inspires us to keep improving our service and product quality. It’s our pleasure to add beauty to your space, and we look forward to providing you with more high-quality lighting options! If you have any questions or needs, please feel free to reach out. Thank you for your trust, and we look forward to serving you again!