HomebaaReviews of homebaa.com

Homebaa has some genuinely cool and unique designs, which is why I placed a fairly large order with them. Unfortunately, the quality control was disappointing across multiple items. Several pieces arrived with scratches, chips, or other small defects. One lamp had noticeable cosmetic damage, and I was offered a $30 refund that I never actually received. The nightstand was another frustrating experience. It arrived completely disassembled with no instructions or parts list. I eventually managed to assemble it myself, but it is comically small compared with what I expected from the listing and looks quite different from the product photos. Even the knobs were different colors. I really wanted to like Homebaa because their designs are interesting and the prices are reasonable, but the inconsistent quality control and failure to follow through on a promised refund make them difficult to recommend.

Received the item faster than expected. Other reviewers online have said they waited a month, if not longer, while we received our item in a week. Unfortunately, we were not aware that an electrician would be required to wire the lamp. Which is also not clearly stated on the website. After already spending $200-300ish+ on a lamp, we were not wanting to spend even more to wire it. I also did not like the color of the lamp, I was expecting brass but the lamp is a very bright yellowy-orange gold that clashes with my decor/other brass items in my home. The biggest issue was attempting to return the lamp. Homebaa has to approve your reason for returns, in which they try to offer you a measly discount in exchange for keeping the item. Even in declining the $60-$70ish credit, they expected us to ship the item back to china, although we received the item from a US address, and pay the shipping there, and reimburse the free shipping we received when we initially purchased. They also expect everything to be packaged as if brand new - not an issue for us since we saw quickly that the color was wrong and read that wiring was required. Ultimately, the headache of all the back and forth made us give up on the return and we are now out a few hundred dollars. It's a shame the company sucks because they do have nice styles, but I will never risk purchasing from them again and would recommend that others don't. TLDR - wouldn't recommend this company at all, returns are difficult and costly

I ordered a lamp from the Homebaa website, on April 24th 2026. Today is May 1st 2026, so about a week has passed, not very long I understand that. I haven't received information as to when it might be arriving. I tried calling the company but the number provided lead to Verizon saying that they could not complete that phone call. I tried emailing the customer support email but haven't received a response from the company yet, so no progress is occurring. My order number is HB-116312026

I reached out to the company after ordering a bookshelf that they confirmed receipt of on Feb 6, 2026. Still, the item has yet to ship and despite multiple emails and calls I have not yet received an update. Will adjust review once I have some movement from the company. For reference, order # is: HB-96002026