Kristen S.
Garbage Furniture! Do not buy
Worst piece of furniture ever. Edges don't match up, "wood" is particle board with wood-like sticker on it. I can't believe this bookshelf was $300+. It's literally worth no more than $40 and they would only refund me $30. Total garbage.
Response from HomebaaMar 26, 2026
Dear Customer, We’re sorry to hear about your experience and appreciate you bringing this to our attention. To properly assess the issue, we kindly requested photos of the product. As we did not receive them, we were unable to verify the concerns in detail, and the $30 refund was offered as an initial goodwill gesture based on the information available at the time. At Homebaa, we take product quality and customer satisfaction seriously, and we always aim to provide fair and reasonable solutions. We’re still very willing to review your case further and offer a more appropriate resolution once we receive the photos. Please feel free to contact us at [email protected] — our team will be happy to assist you. Best regards, Homebaa Customer Support Team




