HireRightReviews of hireright.com

What an absolute unholy nightmare this has been. I agree with the other reviewers here, they will make you do your own background check and they will ask you to dig up documents from ages ago or which you simply do not have. God forbid you are self employed or work for a small business. I subcontracted and did gig jobs for a few months while I was in school and they are asking me to supply tax documents that do not apply to my employment situation. They say they found that I worked there years ago and gave the dates which correspond to a completely different employer whose name is not in any way similar unless you don't speak english. I do not have a pay stub or 1099 for this last employer because it's not applicable for a gig worker who made under 600 dollars. They have 7years of work history to verify and I am held up because of someone I subcontracted with for a month. I have asked them numerous times to contact my previous employer and they refuse. Also insist that they contacted my school and could not confirm my attendance because they want to make me shell out money for the official transcript. This is their job and now I am having to do it for them. I have to send everything through my recruiter because the company is completely unresponsive. I have zero criminal background, everything I reported about my education and employment was truthful and I cannot speak to a human being to address it. This has been incredibly stressful and is causing my hire date to be pushed back and I am on the edge of a nervous breakdown and I am considering withdrawing from this job offer because this company has been so disrespectful and horrible. Incompetent, don't do their jobs, this company is a scam and if I am denied a job due to their incompetence I will sue. Your company is shameful and playing games with people's livlihoods in a terrible desperate economy and you should be embarrassed. Worthless pathetic human beings run this company. If your employer uses them for background check consider rejecting the offer. Edit: sending canned boiler plate responses is proof that you didn't listen to the clients complaints. I have given key documents and contact information for the employer. I maintain a good relationship with this employer and was in a position to ask if he had been contacted at his phone number or email and he confirmed that he had not. I uploaded the documents I had available and reiterated that you need to make some effort, any effort at all, to contact this employer who is *expecting* to be contacted for a reference. You have completely failed to exert even the slightest amount of effort. I am in contact with my onboarding specialist with HR who has told me that her department increasingly disregards the results of their reports and have had numerous meetings with your company to address how unhappy they are with your performance. The human resources team at this company is disappointed and I doubt they will renew a contract with you. I see that your company has had to pay out to the tune of tens of millions of dollars in class action lawsuits due to your failure to report accurate information There is no excuse for you

Extremely slow and ridiculously intrusive top secret type clearance review for a part time remote job. Requesting tax returns, W2, pay stubs, college transcripts is unacceptable and the ver the top. How do I know you will protect the large file of personal Information you are requesting and maintaining ning in your fikes. The most intrusive review I have ever had in 30 years of work. Why?

Absolutely horrible!!!! You will be homeless dealing with this company. Find another job if you have to go through HireRight, they are completely wrong. They should be checking with social number and birthday. Not similar names and partial social security. I've been waiting past a week for them to get records from Arkansas, I'VE NEVER BEEN TO ARKANSAS and called the sheriffs office myself just for them to verify that I'm not in their system. And Hempstead, co, AR does not have a records department. So I called HireRight and told them who to call, that didn't help This company needs to be out of business. They are playing with peoples lives.. I don't have a record anywhere This is BS. Ya'll need to get it together

What a incompetent company! Lord. Wasted much of my time. Held up a job opportunity that I have been waiting on. Continued to send me the same automated email regarding information that they needed from me that I have sent 3 times now. Called customer service. The woman on the phone had a 8th grade level of knowledge telling me they can not check emails and whether they have received my 4th email. Horrible, Horrible company. These people are suppose to be doing an investigation on people??? What a JOKE!!!!!!!

Had an awful experience with this company. Good luck getting your background verified if they are doing it.

Hireright has enough time and people to answer bad comments here, but they did not have enough people to get the call. you guys need to go to the customer and answer the call. I am waiting for an hour and no one can help me!!!!!!! If I can rate "0", I will not hesitate to do that.

I am going through the background check now and I agree with negative reviews. Very slow and ineffective process, lack of communication and delays. One of the HR managers in my previous roles was contacted by HR and he gave me a negative feedback as well - poorly written emails, links that don’t work and phone numbers that don’t match. I never had to deal with problems and delays during background checks, so that’s quite an unpleasant surprise.

Staff are slow & incompetent. My background check has been going on for 3 weeks and the start date with my new employer has been pushed out twice now as a result. Constantly being asked to re-upload documents as apparently I have not provided them when they were uploaded to the applicants portal days prior. Also having to re-upload documents with specific information highlighted as HR staff seem to be incapable of reading documents & finding the information themselves. The most recent issue is that they can’t verify my most recent employment even though I have provided a reference, pay slips and my contract. Such a frustrating company, the 1 star reviews speak for themselves. Avoid at all costs.