HireRightHireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 38,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2022, we screened over 24 million job applicants, employees and contractors for our customers and processed over 107 million screens. For more information, visit www.HireRight.com.
HireRight (hireright.com) has 757 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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John L.
Worst and most unprofessional background checking service I've ever have the privilege to bring a part of. They move at a snails pace, rely on you to do everything for them, and then when something doesn't match up with "their database" they assume the discrepancy is a truth and don't do anything additional to resolve the matter. Entire background team is outsourced overseas. Absolutely useless service. Companies should not be paying for this.
Anissa
Terrible, lengthy, frustrating experience with this referencing company. The whole process took 3 weeks, there were unnecessary roadblocks and no clear method of communication. At times my queries went unanswered, and their requests would disappear without explanation.
Kaushambika S.
They just don't know what they are doing. Absolutely pathetic. Their agents have no knowledge. The all share different pieces of information. They will confirm something one day and the next day go back on it. They won't do updates in the system. They give incorrect information. Multiple follow ups required. Candidates have lost jobs because they keep sitting on background checks. I have no idea how they are even surviving in this day and age. I can go on and on about the issues I have faced with this company. I would never ever recommend them to anyone. It's so frustrating.
Kostas
Unhelpful ,rude spreading fake laws. They gave 1 day deadline to the company to reply and their communications look suspicious like spams.
CHAD S.
Only putting one star because I cannot select zero. What a complete pain this company is. Hopefully businesses quit using this trash.
Darren R.
Wow, the poor CLIENTS and people trying to get hired. i am a former employer, being contacted for verification (ie: HireRight's whole job is this interaction) the rep did not know why they were calling me - - i was asked for my CLIENT ID - -i am not the client ...i am a former employer of one of their subject background check jobs (again , their whole reason for existing) - - the rep said - ok we could hang up now!!! they finally reached a former employer willing to do a verification, and they try to hang up before starting. if you need background check services, never hire this company. obviously nobody reads these reviews ...but just in case. no matter how cheap it is, dont do it.
Sebastian C.
My experience with HireRight was extremely frustrating and disappointing. The entire process felt disorganized and inefficient. They repeatedly asked for documents that I had already uploaded multiple times, which clearly shows a lack of coordination on their end. What made it worse was being asked to provide information that can easily be found online with a simple search. For a company that specializes in background checks, it’s shocking that they expect candidates to repeatedly supply basic information instead of doing proper verification themselves. The constant back-and-forth, repeated document requests, and unnecessary questions caused delays and a lot of frustration. The process felt unprofessional and poorly managed. A company responsible for background screening should have a much more efficient and competent system in place.
Steven 'Skid' G.
I wish I could give them -10 stars. It’s an absolute horror show. The most incompetent and worst company I’ve ever had the nightmare of dealing with… They constantly ask for the same information and documents numerous times. They expect you to do their work for them and everything takes so long that your start date at your new job has now passed before the checks are completed. Awful Awful Awful.
