Oscar Health, Inc. is a leading healthcare technology company, whose mission is to make a healthier life accessible and affordable for all. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. We believe every American deserves access to affordable, high-quality healthcare that fits their needs.
Oscar Health (hioscar.com) has 274 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
hioscar.com
Website
hioscar.com
Category
Insurance
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 42% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Absolutely worst insurance I have ever had, all automation no one to talk to and system loops you back to the beginning or conveniently isn't available, has denied every recommendations from my Dr. And takes weeks to inform you of denials. Most Dr's that site says are in network aren't .
Response from Oscar HealthNov 22, 2024
Hi, thanks for reaching out. We’re very sorry about this experience and we’d like to help. Please send us an email at [email protected] with a brief description of your issue, and we can assist you with this.
Any information sent through email is inherently insecure. If you send Protected Health Information (PHI) and/or Personal Identifiable Information (PII) through email, you do so at your own risk.
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Adriana
Terribles...
Terribles.... El personal no esta cualificado para las tareas, necesitaba que colocarán un papel pintado en la pared y me han destrozado el papel. Un trabajo super sucio las juntas no cuadran y el papel desgarrado. He perdido el material y a parte he pagado por un servicio terrible te malo. He colocado la reclamación y no contestan. No usen sus servicios.
GA
Gabriel
Where is the option with 0 stars
Update: We have submitted a detailed e-mail about the poor and borderline discriminatory experience. Looking forward to hear about what this company is doing to improve the experience of prospective clients. If this is how they treat potential members, I can't imagine what is left for actual paying members, once they have you in. That explains the poor reviews /// Where is the option with 0 stars? I was translating for someone and assisting. When you call the 1800 advertised in the site, and request Spanish, they still route you to their third-party vendor, in English. When you point out that an interpreter is needed, they said they don't have one available and offer a call back that never occurs. When you call again, they bounce you back between sales and member services. Finally, when an agent sent us to Member Services as existing, and asked for help, the Sales person had a horrible attitude, said that the client should go to Marketplace. She was told he already did that and was shopping around with Oscar. She said she didn't know how to help with an undocumented prospective client (who has an ITIN, pays taxes but doesn't have a SSN) and just hung up on him. Oscar, do better! People need sensitivity training and basic manners.
Response from Oscar HealthNov 22, 2024
Hi, thanks for reaching out. We’re very sorry about this experience and we’d like to help. Please send us an email at [email protected] with a brief description of your issue, and we can assist you with this.
Any information sent through email is inherently insecure. If you send Protected Health Information (PHI) and/or Personal Identifiable Information (PII) through email, you do so at your own risk.
JJ
J “JMendes” M.
Serviço horrível.
Infelizmente correu tudo muito mal.
Enviaram um técnico que para arranjar uma coisa extremamente simples (uma peça do autoclismo que se partiu ou desencaixou), mexeu tanto que tive uma fuga de água na casa de banho (incluindo torneia de segurança) e tive que mudar todo o sistema do sanitário porque estragou tudo. Usou também uma peça que diz que comprou mas era a mesma mas com fitas adesivas.
Gastei 4x mais depois para resolver toda a situação que o senhor deixou.
Não aconselho pelo menos em trabalhos mais técnicos.
SR
Sara R.
Excelente limpeza de sofá
Excelente limpeza de sofá com eficiência, fiquei muito satisfeita com o que paguei dada as promoções que por vezes existem por época. Recomendo.
AC
Ana C.
Péssimo serviço
Péssimo serviço. A sala ficou cheia de migalhas, disseram que não estava incluída a aspiração de tapetes. Na cozinha as portas dos armários e os azulejos não foram limpos. Não recomendo. Tudo a despachar. Paguei 30 euros por uma hora.
MR
Marie R.
24/7 virtual visit is trash…
Just did a consultation with a doctor over the phone for my sore throat! No help at all! Yep definitely changing providers! The reviews are horrible this 24/7 virtual session was horrific with a smug sounding doctor! Total trash a waste of my 2 minutes!
Response from Oscar HealthOct 28, 2024
Hi, thanks for reaching out. We’re very sorry about this experience and we’d like to help. Please send us an email at [email protected] with a brief description of your issue, and we can assist you with this.
Any information sent through email is inherently insecure. If you send Protected Health Information (PHI) and/or Personal Identifiable Information (PII) through email, you do so at your own risk.
ME
Melanie
Worst insurance I have ever had and…
Worst insurance I have ever had and can’t wait to change. I needed a back surgery desperately, they denied it multiple times as “not medically necessary”. My surgeons office as well as myself spent hours on the phone with them in about 4 weeks before I received an approval.
My other issue is that there are so many doctors on their list as contracted when they are not. I chose this insurance to have an EPO and for the nearby specialists. Thankfully my surgeon is contracted with them for now.
Response from Oscar HealthOct 28, 2024
Hi, thanks for reaching out. We’re very sorry about this experience and we’d like to help. Please send us an email at [email protected] with a brief description of your issue, and we can assist you with this.
Any information sent through email is inherently insecure. If you send Protected Health Information (PHI) and/or Personal Identifiable Information (PII) through email, you do so at your own risk.