Hibbett SportsReviews of hibbett.com

Worst company i have ever bought from, selling USED shoes, dirty, busted box, nothing in the box but the shoes, and when you ask for a partial refund they offer you a 5% LOL, dont waste your time and your money, they clearly dont want your business. Also took 10 days to deliver my sneakers :)

Was given a delivery date of the 28th for shoes I ordered and now an being given a delivery date of the 4th of January. If date is changed again will be filling for refund

Multiple attempts to order a hat online failed. No email or text updates for order status received. Both orders were canceled without explanation or notification. Even stopped by local store to check and they were unable to provide accurate updates because the orders could not be found. Responded to corporate email requesting review and they refused to post my honest feedback. As a result I would not trust any ratings posted on their sites.

horrible customer service. would not honor the price when i needed to exchange for a different size - $40 difference......

Terrible company. Sent wrong item. Called them and they would not exchange for correct item, which they had in stock, at same price. They actually instructed me to file a “damage” claim because that is their process for wrong item delivery. Filed the claim under direction of their customer service. Not surprisingly the claim was denied because claim company doesn’t cover delivery of wrong items. Possibly the worst customer service I have ever experienced

I received my order with 1 sneaker. I call to get this fixed, they tell me return the one shoe, we will refund the money and you order again. And she tells me can take 2 weeks mind you this is a christmas present😡😡

Two consecutive screw ups of epic proportions. 1. Sending me the wrong shoes. Toddler shoes, when I ordered adult dunks. 2. Week later, receive ONE, not TWO shoes in the box. How do you screw that up? Spoke to support and they absolutely do not care. No responsibility at all. Will never recommend anyone order online from this pathetic brand.

I was looking for a Jordan hoodie for my kid sold out everywhere. It was only available on Hibbett.com, so I wanted to give it a try. After reading so many bad reviews, I was super worried about never receiving the item, however my experience was seamless. Although there was a slight delay in shipment and the packaging wasn’t very good, I received my item that was sold out everywhere. I’m very happy with my purchase. The product is just as I expected.