Hibbett SportsReviews of hibbett.com

I was in the store ordered the shoe online due to the 25% on it, used my rewards points. Told the employee that I just ordered that shoe online and I’ll be back to put it up. I get an email canceling the order from Hibbett saying the shoe was out of stock. Also, ordered 2 pairs of shoes on 3/25 the shopping said they would be delivered by 3/27 and checked the order online and they still show waiting to be picked up by carrier…. Ridiculous

The so called manager the big black girl is rude and dirty I swear I don’t like her I keep saying I’m not shopping with Hibbett any more because of her attitude she does shady stuff I returned a shirt and she created a shipping label and I will have to wait on my refund that’s messed up for her to do that I could of done that myself that’s just how dirty Michell is to the customers I guess Hibbett doesn’t understand without customers you have nothing

I ordered shoes online and when it was delivered, which i had issues tracking, the box only had one shoe!!! Really!! The workers should know to check every box before sending! Not jus to make sure that both shoes are there but to mKe sure that each shoe is same size and matches each other!!! The other shoe in my case is probably on the display!! They told me i hVe to send this shoe back to get refund and jus to reorder the shoes! Umm afraid to reorder am i gona get just the other shoe!!! Very disappointed!!! Train your workers better and make sure they are doing there jobs!!

I just ordered cleats. They had me put all my info in, including my credit card, and then said they didn't have it. Feels a bit strange taking all my credit card info before letting me know they don't have it. Also, they didn't mention how long the shipping is....if they actually had the product they advertised.

It’s a scummy company. Cancelled my order without notifying me, I had to do my own research. Turns out the single pair of cleats I bought flagged me as a reseller so they directed me to the store, which doesn’t sell cleats. They have a too bad so sad approach to customer service

I placed an order 1/12 and it was delivered 2/25. I open the package and there is a purple stain on the shoes. They dont care about your order I had no shipping updated for over 5 weeks. They are not a good business and should not be allowed to screw people over like this.

Took weeks to get a pair of shoes after they already shipped, normally once an item is in route it gets to you in 2-3 days, my package has a tracking number and history and has been sitting in spots for days at a time, it’s 2024 how your shipping slow in the US, we can get stuff next day, slow as the shipping is it should be free, what’s the point of paying 17$ shipping costs and it’s not even express shipping, I’m tired of cheap greedy companies doing anything to make a dime with crappy customer service, garbage, don’t order nothing if you’re expecting to wear it soon, garbage site

Hibbett’s in Jacksonville Florida at the 103rd location right in front of Walmart did not have my order on time, came in and spoke to an associate and he told me he would have at in 20 mins left and went to Walmart just to come back to him telling me he was just about to start on my order. Store wasn’t busy at all the associate just didn’t want to do his job…I’ll be reaching out to management. Customer Service didn’t even tell me that my order was rejected instead watched us walk around the store and didn’t say anything…management needs to hold them accountable