Hibbett SportsReviews of hibbett.com

Purchased slides on Friday which I wore for 90 minutes at home (inside only). Next day, I returned to store since I had a blister & bruising from slides. I was told I could not return or exchange these slides. Poor customer service and shocked that I couldn’t even exchange these expensive slides. Wrote to customer service, took pics of slides as per request and have heard nothing for almost 3 weeks! I will NEVER purchase an item in Hibbett stores again.

If it were possible to rate Hibbett 0 stars I would. I have always given anyone a 2nd chance to win back my trust but again Hibbett has failed. I've had 3 orders to go missing that were never delivered but I had to realize that they were never delivered to contact the company for my money back. I was told that I have to wait an additional 10 days to receive my refund. How inconvenient is that!!!! To me that is considered false advertisement. If you don't have the item in stock to ship you shouldn't have it on your website. If all fails you should at least offer something more than someone's funds back for the inconvenience. Just order from the original sites everyone rather it be Nike, Adidas, etc.

HORRIBLE HORRIBLE HORRIBLE THEY SENT ME ONE SHOE N IT TOOK WAY TOO LONG DONT ORDER FROM THEM TRUST ME

Place a order for 2 pair of shoes, Nike air max drifts(black and white $185) and Nike air Max 90's (phantom/sail/sanddrift $130). The Nike air max Drifts were supposed to be delivered in 2 days from a local store by Walmart go local, Doordash or point pickup, the Nike air max 90's were to be shipped. A week goes by, no Drifts but the 90's are delivered. Call customer service and was told they were at a store in Sumter, SC (over a hour away) and I had to wait a few more days to see if they got dropped off before they could refund(which would be another 3-5 days). Called back a couple days later, and was told by Lisa (supervisor) that they were now at a store that was less then 30 min away and to wait 2 days to see if they finally delivered before calling back for a refund. 2 days later, no shoes. Called, supposedly I'll be receiving a refund in 3-5 days. Never was I offered any kind of compensation for my experience. I'm out my money for weeks while hibbit had no problem taking my money. This is poor business. Just another company Who cares about the dollar and not their customers. Hopefully they'll be out of business soon. Update: It's been about 5 days, and no refund. 2-3 days after I was promised a refund I received a email from (Johnathan customer service supervisor) that they were shipping the shoes by FedEx from AL (tracking would update in 24-48 hours) after I had already requested and was promised a refund. The shoes have yet to be dropped off to FedEx. I called again and requested to speak to a supervisor ( Funny that his name was Johnathan) And was told that I needed to wait Another seven days to see if fedex delivered the shoes before they would give me a refund. I asked to speak to someone higher up, they refused. I asked for my money back they refused. I have now had to go to my bank to open a case against Hibbett to get my money back that they stole. ASK YOURSELF, Does this sound like the kind of company that you wanna do business with.

Staff in the evening to worried about their cell phones and Instagram and what they want to purchase than to actually answer questions Instead of looking for information they just say idk

I only gave 1 star so I could write a review. This store is a scam alert. I was charged $200 for something I didn’t order nor receive. I’ve filed a fraudulent claim with bank but something suspicious is happening with this stores online orders. Filing a police report.

The items in the store don’t match what the availability says it should be online. LOUD disgusting rap music playing in the store. Rude employees. Just the worst.

Probably the most dysfunctional website I have ever seen. Nothing works the way it is supposed to. Was ordering and then said to hell with it. They are not worth doing business with. Chat didn't work. No customer service available.